2022
DOI: 10.1108/itp-03-2021-0188
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Identification of research trends in emerging technologies implementation on public services using text mining analysis

Abstract: PurposeThis study aims to conduct performance and clustering analyses with the help of Digital Government Reference Library (DGRL) v16.6 database examining the role of emerging technologies (ETs) in public services delivery.Design/methodology/approachVOSviewer and SciMAT techniques were used for clustering and mapping the use of ETs in the public services delivery. Collecting documents from the DGRL v16.6 database, the paper uses text mining analysis for identifying key terms and trends in e-Government researc… Show more

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Cited by 13 publications
(8 citation statements)
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References 87 publications
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“…In publishing its financial reports, the Surabaya City Government has been relatively good but sometimes experiences delays in publishing them. This is caused by internal factors such as employees not being punctual in preparing regional income and expenditure budget plans, as well as other things such as incomplete implementation of regional income and expenditure budget plans or exceeding time targets due to the effects of the weather environment (Tassabehji, et al, 2018;Gobba, 2020;Bolivar & Munoz, 2022). The government of Surabaya City has implemented e-government in the form of an application called Surabaya City eGovernment.…”
Section: Publication Of Financial Reportsmentioning
confidence: 99%
See 1 more Smart Citation
“…In publishing its financial reports, the Surabaya City Government has been relatively good but sometimes experiences delays in publishing them. This is caused by internal factors such as employees not being punctual in preparing regional income and expenditure budget plans, as well as other things such as incomplete implementation of regional income and expenditure budget plans or exceeding time targets due to the effects of the weather environment (Tassabehji, et al, 2018;Gobba, 2020;Bolivar & Munoz, 2022). The government of Surabaya City has implemented e-government in the form of an application called Surabaya City eGovernment.…”
Section: Publication Of Financial Reportsmentioning
confidence: 99%
“…As a result, this application has not made an optimal contribution to the implementation of good, transparent, efficient and accountable governance. The emergence of stealth budgets in regional expenditure revenue budget plans is an example of weak oversight of the use of public funds (Bolivar & Munoz, 2022). One of the strategic steps that is expected to anticipate this is e-budgeting (Roengtam et al, 2017).…”
Section: Introductionmentioning
confidence: 99%
“…Momeni and Rost subject modelling methods based on the patent development path, k-core analysis, and technology development trend identify technologies that may become disruptive technologies [16]. Rodriguez Bolivar and Alcaide Munoz conducted a cluster analysis on the role of emerging technologies in public service provision to determine the network of disruptive technologies [17].…”
Section: Related Work and Contributionmentioning
confidence: 99%
“…Combining these two fields offers a unique perspective on understanding the key concepts and relationships within the blockchain domain. Bolívar and Muñoz [2] employed text mining analysis to represent emerging technologies implementation in public services. VOS techniques mirror the MDS approach in terms of aim -i.e., "a dimensionality reduction technique used to represent high-dimensional data in a lower-dimensional space while preserving the pairwise distances between data points as much as possible" [3,4].…”
Section: Introductionmentioning
confidence: 99%