Identification of the factors that influence service innovation in manufacturing enterprises by using the fuzzy DEMATEL method

Feng, Chao; Ma, Ruize

doi:10.1016/j.jclepro.2020.120002

Cited by 96 publications

(36 citation statements)

References 68 publications

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“…Under the demand-dominant logic, service becomes more and more important to customers [1]. In particular, customers have strict requirements on the delivery time of goods, on time or fast [2].…”

Section: Introductionmentioning

confidence: 99%

[Retracted] Mediating Effect of Organizational Learning Capacity on the Relationship between Relational Embeddedness and Innovation Performance in Freight Logistics Service

Bai

et al. 2021

Complexity

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Cooperative innovation has become a critical method for freight logistics firms in supply chain management. The previous study has proved that relational embeddedness (RE) has a positive effect on service innovation performance. However, the influence of organizational learning capacity (OLC) has been widely ignored. This study focuses on explaining the mechanism of OLC on the relationship between RE and innovation performance of freight logistics service (IPFLS). Firstly, a theoretical model is constructed based on Social Network Theory, and four research hypotheses are presented. Secondly, a sample of 236 respondents from freight logistics firms in China is analyzed to test the hypotheses. Finally, several management implications and recommendations are suggested. The research results demonstrate that both RE and OLC have positive effects on IPFLS. Meanwhile, OLC partially mediates the relationship between RE and IPFLS. The findings provide practical guidance for managers to strengthen the relationship with partners and enhance OLC.

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Section: Introductionmentioning

confidence: 99%

[Retracted] Mediating Effect of Organizational Learning Capacity on the Relationship between Relational Embeddedness and Innovation Performance in Freight Logistics Service

Bai

et al. 2021

Complexity

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“…In these studies, the criteria were selected first and the most important issues were calculated with the DEMATEL method [56,57]. In addition to the issues mentioned, some researchers also preferred this method to define the factors that influence service innovation [58,59]. Moreover, the DEMATEL method has been used in some studies to increase the efficiency of energy production [60,61].…”

Section: Literature On Methodologymentioning

confidence: 99%

“…In the first step, opinions are obtained from k different experts so that a direct relation matrix can be generated, as in Equation (10). In this framework, the average values of the expert evaluations are considered [58].…”

Section: -Tuple Linguistic Values and Hesitant Ivif Setsmentioning

confidence: 99%

Analysis of Strategic Directions in Sustainable Hydrogen Investment Decisions

Yüksel

et al. 2020

Sustainability

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This study seeks to find the appropriate strategies necessary to make sustainable and effective hydrogen energy investments. Within this scope, nine different criteria are defined regarding social, managerial, and financial factors. A hesitant, interval-valued, intuitionistic fuzzy (IVIF) decision-making trial and evaluation laboratory (DEMATEL) methodology is considered to calculate the degree of importance of the criteria. Additionally, impact relation maps are also generated to visualize the causality relationship between the factors. The findings indicate that the technical dimension has the greatest importance in comparison to managerial and financial factors. Furthermore, it is also concluded that storage and logistics, research and development, and technological infrastructure are the most significant factors to be considered when defining hydrogen energy investment strategies. Hence, before investing in hydrogen energy, necessary actions should be taken to minimize the storage and logistic costs. Among them, building the production site close to the usage area will contribute significantly to this purpose. In this way, possible losses during the transportation of hydrogen can be minimized. Moreover, it is essential to identify the lowest-cost hydrogen storage method by carrying out the necessary research and development activities, thereby increasing the sustainability and effectiveness of hydrogen energy investment projects.

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“…Similarly, there are many studies in the literature which have also preferred applying fuzzy DEMATEL. A few recent studies are quoted as: ( Parmar and Desai, 2020 ; Feng and Ma, 2020 ; Xu et al, 2020 ; Zhang et al, 2020 ; Vardopoulos, 2019 ).…”

Section: Proposed Decision Support Frameworkmentioning

confidence: 99%

Energy trilemma based prioritization of waste-to-energy technologies: Implications for post-COVID-19 green economic recovery in Pakistan

Shah

Cheng

Solangi

et al. 2021

Journal of Cleaner Production

107

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As lockdown eases, economic activities resume in Pakistan. If the country continues to follow business-as-usual (BAU) then it is anticipated that carbon output could surge past pre-COVID-19 levels – that means more disasters in future. Thus, it is an unprecedented opportunity to shift from BAU and achieve carbon-neutral and nature-positive economic recovery – green economic recovery (GER). To fuel the GER, access to modern, equitable, affordable and sustainable energy is paramount. This study explores waste-to-energy (WtE) as an alternative green fuel for GER. Seven WtE technologies are prioritized based on the concept of energy trilemma – energy security, energy equity, and environmental sustainability. For the evaluation, an energy trilemma based decision support framework is developed using most prominent multi-criteria decision-making (MCDM) methods. The fuzzy set theory is integrated with MCDM methods to minimize uncertainty in results. Sixteen experts are engaged to score each WtE technology with respect to every energy trilemma dimension and sub-dimension. Gasification technology is found to be the most feasible option for WtE generation in Pakistan whereas Torrefaction technology is least favorable. It is concluded that the need to shift towards sustainable energy is more than ever to limit the carbon emission and prevent future crisis.

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Identification of the factors that influence service innovation in manufacturing enterprises by using the fuzzy DEMATEL method

Cited by 96 publications

References 68 publications

[Retracted] Mediating Effect of Organizational Learning Capacity on the Relationship between Relational Embeddedness and Innovation Performance in Freight Logistics Service

[Retracted] Mediating Effect of Organizational Learning Capacity on the Relationship between Relational Embeddedness and Innovation Performance in Freight Logistics Service

Analysis of Strategic Directions in Sustainable Hydrogen Investment Decisions

Energy trilemma based prioritization of waste-to-energy technologies: Implications for post-COVID-19 green economic recovery in Pakistan

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