Identify High-Priority Barriers to Effective Digital Transformation in Higher Education: A Case Study at Private University in Indonesia

Aditya, Bayu Rima; Murad, Dina Fitria; Ferdiana, Ridi; Kusumawardani, Sri Suning; Wijanarko, Bambang

doi:10.1109/iccsai53272.2021.9609793

Cited by 4 publications

(15 citation statements)

References 10 publications

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“…The human factor is considered a pillar of success or failure of digital transformation [59,60]. The barriers identified in the literature relate to inadequate ICT skills of academic staff [24,[61][62][63][64][65][66][67][68][69], lack of skills and knowledge of academics and staff [20,28,[70][71][72], and that students as well as academic and administrative staff may not have sufficient knowledge to use the available digital services [18,28,48,73].…”

Section: Lack Of Digital Literacymentioning

confidence: 99%

“…Furthermore, loose interpersonal relationships, a characteristic of academic identity, can be an additional barrier to cultural change [63]. Many faculty members are not positive towards the change taking place and tend to be reluctant to change their attitude [12,24,45,[60][61][62][63][64][65][66]. Faculty resistance to change is found all over the world and in different types of institutions [20,75,76].…”

Section: Resistance To Change and Risk Aversionmentioning

confidence: 99%

“…The issue of IT infrastructure and the poorly equipped IT departments [20,69,73,78,80] are mentioned as barriers to digital transformation. Appropriate IT architecture [81], IT infrastructure [12,38,43,67,77,82], and reliable high-speed internet connectivity are prerequisites for the digital transformation process in HEIs [12,24,26,[60][61][62][63][64][65][66].…”

Section: Lack Of Adequate It Infrastructurementioning

confidence: 99%

“…Specifically, the most important constraint is the lack of national financial support for transformation [22]. Typically, the internal funding resources of HEIs are not sufficient to support the whole digital transformation process [12,24,45,[61][62][63][64][65][66]68,74], as initial investment costs are high [18].…”

Section: Budgetary Constraintsmentioning

confidence: 99%

“…Leadership needs to provide a supportive framework to motivate and mobilise members of the institution, combined with the bottom-up development of ideas that promote digital transformation [22,83]. Ineffective leadership continues to be serious problem and results in ineffectiveness of digital transformation [24,[61][62][63][64][65][66]71]. A study by [46] found that a lack of institutional leaders' skills to govern digital transformation slows down the digital transformation process.…”

Section: Lack Of Leadership For Changementioning

confidence: 99%

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Classification of Barriers to Digital Transformation in Higher Education Institutions: Systematic Literature Review

2023

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Digital transformation of higher education institutions (HEIs) is of paramount importance in today’s technology-driven world. However, there are numerous barriers that hinder the successful implementation of digital transformation initiatives in HEIs. In this article, we identify and classify these barriers based on a systematic literature review. The findings reveal twenty distinct barriers that inhibit digital transformation in higher education. These were then organised into six broad categories, namely environmental, strategic, organisational, technological, people-related and cultural. The study provides a comprehensive understanding of the barriers faced, facilitating the development of effective strategies and interventions. Our analysis provides valuable information for higher education institutions, policy makers and stakeholders involved in digital transformation initiatives.

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