Identifying Effective Counselors Through Client‐Supervisor Ratings and Personality‐Environmental Variables

Wiggins, James D.; Moody, Anne E.

doi:10.1002/j.2164-585x.1983.tb01544.x

Cited by 17 publications

(8 citation statements)

References 8 publications

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“…Correlations between performance and sex (T= -.05) and between age (r= -.15) and years of experience in current position (r=.01) were low (see Table 1). The results support previous findings by Wiggins and Weslander (1979) and Wiggins and Moody (1983) that such factors seem to be unrelated to the ratings of supervisors as measured by the SWPB. c -.53*** An intercorrelation matrix for the variables included in the study revealed a high positive correlation among the Budner Scale, the SEI, job satisfaction scores, and the Social, Investigative, and Artistic scores on the VPI.…”

Section: Resultssupporting

confidence: 91%

“…The findings indicated that highly effective counselors perform differently on the job than do their ineffective counterparts. Wiggins and Moody (1983) found almost identical results to those in the first study cited (Wiggins & Weslander, 1979) for counselors employed in various types of community agencies. They found that effectiveness ratings of counselors, independently made by both clients and supervisors, were highly correlated with high Social and Artistic scores on the VPI.…”

supporting

confidence: 75%

“…Seven possible responses, weighted 1 to 7, are listed for each question, with global scores ranging from 4 to 28, low to high. The test-retest reliability of this instrument was .89 with a sample of 126 persons over a 3-month period (Wiggins & Moody, 1983). Concurrent validity with this group, using a variety of rating instruments, was moderate with TS ranging from .64 to .77 (Wiggins & Giles, 1984).…”

Section: Instrumentsmentioning

confidence: 98%

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Effectiveness Related to Personality and Demographic Characteristics of Secondary School Counselors

Wiggins

Weslander

1986

Couns Edu & Supervision

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In a study of 123 secondary school counselors in three states the authors found significant correlations among tested personality characteristics and supervisor-rated job performance. Counselors rated as effective by supervisors expressed higher job satisfaction, tested higher in tolerance for ambiguity and in self-esteem, and had more congruent personalityenvironment Holland codes than did their ineffective counterparts. Sex, age, years of experience, certification status, and academic degrees held were not correlated with effectiveness ratings. Results were considered tentative and heuristic in nature because many aspects of effectiveness could not be tested.One of the most critical concerns of the counseling profession involves the concept of counselor effectiveness. The aim of this study was to identify particular personality and demographic characteristics of secondary school counselors who were viewed as effective or ineffective.A brief review of several previous studies may be helpful in understanding this article. Wiggins and Weslander (1979) compared the effectiveness of 320 school counselors as rated by three separate supervisors with tested personality scores on the Vocational Preference Inventory (VPI) (Holland, 1977) and with reported demographic characteristics such as age and employment level. Significant correlations were found between tested personality characteristics and supervisor-rated COUNSELOR EDUCATION AND SUPERVISION

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Section: Resultssupporting

confidence: 91%

supporting

confidence: 75%

Section: Instrumentsmentioning

confidence: 98%

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Effectiveness Related to Personality and Demographic Characteristics of Secondary School Counselors

Wiggins

Weslander

1986

Couns Edu & Supervision

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“…A classic example would be Coulton, Holland & Fitch's (1984) study of rehospitalization: they found that the perceptions of others, not patient functioning, was the key factor in rehospitalization. Wiggins & Moody (1983) found that, when the vocational interests of counsellors were congruent with the vocational interests of clients, their supervisors tended to rate the counsellor's performance more highly. Gottfredson (1 98 1) found that bank tellers whose interests were congruent with the predominant interests of the organization tended to have lower turnover rates.…”

Section: Charucteristics Relevant To the Relationship Between The Indmentioning

confidence: 98%

A theory of the validity of predictors in selection

Smith

1994

J Occupat & Organ Psyc

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A theory is expanded which attempts to explain why some predictors are more valid than others. In essence, high validity is expected when a measure accurately reflects the degree to which work performance depends upon three domains of characteristics: (1) universals, the characteristics required by all work; (2) occupationals, the characteristics required by certain jobs; (3) relationals, the characteristics needed to relate to others in specific settings. It is suggested that selectors have frequently ignored the third domain. The paper considers the theory from the viewpoint of criteria and concludes by outlining the uses of the theory in terms of (1) further theory building; (2) improving understanding of existing predictors; (3) improvement of existing predictors; and (4) development of new predictors.

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“…Self-regulation and flexibility are further maintained, in harmony with the general systems model, through a program evaluation questionnaire that all clients are asked to complete when their participation in the program ends. It has been noted that clients can play a very important role in identifying and discriminating between effective and ineffective counselors (Wiggins & Moody, 1983). Changes in stat€, the job-seeking skills class, and other components of the system have been made in response to these formal surveys and to verbal critiques from clients.…”

Section: Job-seeking Skills Classmentioning

confidence: 99%