Identifying key performance indicators for healthcare facilities maintenance

Fotovatfard, Armaghan; Heravi, Gholamreza

doi:10.1016/j.jobe.2021.102838

Cited by 23 publications

(16 citation statements)

References 36 publications

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“…The Cronbach's alpha value obtained for Determinants of Maintenance ranged from 0.914 to 0.926. The overall Cronbach's alpha value of 0.923 is above 0.7 indicated internal consistency reliability for the scale in this sample (Hair et al, 2010).…”

Section: Reliability Testmentioning

confidence: 64%

“…Similarly, hospitals need to improve their energy efficiency; for instance, the SEMP was added into the contracts in year 2015 (Imran Abdullah et al, 2019). Findings from Fotovatfard and Heravi (2021) support the "gradual replacement of old electrical appliances and equipment concerning the age of the appliances" as the most important key performance indicators. Hence, sufficient budget for maintenance or upgrading systems should be given higher priorities in older hospitals.…”

Section: Discussionmentioning

confidence: 84%

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Key determinants of building maintenance in hospitals: the perspective of maintenance personnel

Wong

Olanrewaju

Lim

2022

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Purpose The maintenance of hospital buildings is often acknowledged as challenging tasks yet inevitable to ensure effective delivery of health-care functions. This study aims to investigate the rationale behind the execution of maintenance which provides essential input for better prioritization of maintenance tasks. Design/methodology/approach This study evaluated the determinants of building maintenance of public hospitals in Malaysia from the perspectives of key personnel appointed to monitor, supervise and inspect the activities of the privatised support services in public hospitals. A total of 66 questionnaire survey responses were analysed. Findings Findings revealed that the maintenance practices in public hospitals are user-centric with high emphasis on user’s expectations and complaints. Comparatively, vandalism and improper use of facilities were less of concerns. Originality/value This paper reveals the key determinants that influence decision-making in building maintenance of the Malaysian public hospitals from the perspective of maintenance personnel. It adds value to the under-researched topic of privatised hospital support services, which is currently outsourced to five concession companies nationwide.

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Section: Reliability Testmentioning

confidence: 64%

Section: Discussionmentioning

confidence: 84%

Key determinants of building maintenance in hospitals: the perspective of maintenance personnel

Wong

Olanrewaju

Lim

2022

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“…Human resource support, costs, infrastructure, and operational procedures for maintaining medical devices that conform to accreditation standards are factors that have a strong influence on the management of medical equipment [19,20,23,24,15,26].…”

Section: Discussionmentioning

confidence: 99%

An Analysis of the Cost Benefits of Establishing a Regional Maintenance Center for Health Services

Supangat

Wulandari

2023

APJHM

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Objective : The limitations of the Health Office in managing medical equipment management programs are compared to hospitals, as are the efficiency of the resources needed by the Regional Maintenance Center in assisting the Health Office to carry out the program. So an analysis is needed to see what the resulting costs and benefits are. Method: The research is accompanied by observations and observations of documents related to medical device maintenance and calibration analysis using cost-benefit analysis. The study was carried out in 2021 at the Pasuruan District Health Office in East Java Province, Indonesia. Results : After doing research, it was found that in the financial aspect, when viewed from the NPV, the IRR value is found to be 2.34%, the BCR is greater than one, which is 6.95%, and the PI is 8.5. The health facility maintenance unit is feasible to establish and develop in terms of both financial and effectiveness. Conclusion : Various regulations were issued by the Ministry of Health to manage the management of health equipment. The Regional Maintenance Center is believed to be able to run well if all parties support it, starting with regional leaders, then support from human resources, financial resources, officer competence, infrastructure, and management information systems. so that health services can be available in both quantity and quality.

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“…Using two standardized self-administered questionnaires, the study evaluated nurses both their burnout and the key performance indicators on patient safety outcomes. The 16-item Oldenburg Inventory Scale was used to assess nurse's burnout while the 40-item Key Performance Indicators on Patient Safety Outcomes Questionnaire, adapted from the Australian Clinical Healthcare Standards on key performance indicators for patient safety outcomes, was likewise utilized to reveal nurses' standards on medication safety, infection control, pressure ulcer management, fall prevention, and blood management (Fotovatfard and Heravi, 2021;Demerouti et al, 2003). With these standardized questionnaires, respondents can rate their burnout and key performance indicators on patient safety outcomes using a Likert-type scale with varying levels of agreement/disagreement (Oldenburg Inventory Scale); and frequency levels of experience (Key performance indicators on patient safety outcomes).…”

Section: Measurement/instrumentmentioning

confidence: 99%

Impact of nurses’ burnout on safety culture

Feliciano¹,

Feliciano²,

Feliciano³

et al. 2023

Int. j. adv. appl. sci.

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Literature indicates that burnout emphasizes its implication in the development of safety issues governing healthcare providers with physical and mental exhaustion associated with it. This study advocated determining burnout and its possible effect on key performance indicators on patient safety outcomes and in the eventual recommendation of preventive actions in policies governing nursing practice. Specifically, it ventured to determine the relationship between nurses’ burnout and their compliance with safety outcomes. A quantitative correlational study was designed to determine 274 purposive samples of registered nurses from participating government and non-government hospitals in Tarlac and Pampanga, Philippines towards their burnout and its relationship on key performance indicators on patient safety outcomes. Data were collected through two standardized self-administered questionnaires, Oldenburg Inventory Scale and the Key Performance Indicators on Patient Safety Outcomes Questionnaire, between February and May 2020. The study revealed that nurses, with a mean age of 27.86 (SD+4.81) years, experienced burnout due to work disengagement (18.10+2.812) and exhaustion (19.81+2.910). Safety guidelines on patient outcomes related to blood management (3.74+0.538) and fall prevention (3.15+0.468) received the highest mean scores with pressure ulcer management (2.82+0.597), the lowest. The study found several significant correlations between nurses’ disengagement, exhaustion, and total burnout with their overall safety culture (r=0.321, p=0.000; r=-0.225, p=0.003). All identified relationships showed a negative correlation suggesting that higher burnout scores are significantly related to lower safety culture scores. Nurses' ability to provide standard-based measures in upholding safety as a priority can be compromised at a considerable level. Recognizing the role of nurses' well-being in healthcare, policymakers should not only emphasize the need for evidence-based, quality, and safe interventions but also investigate the nurses' work conditions and contributory factors for burnout.

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Identifying key performance indicators for healthcare facilities maintenance

Cited by 23 publications

References 36 publications

Key determinants of building maintenance in hospitals: the perspective of maintenance personnel

Key determinants of building maintenance in hospitals: the perspective of maintenance personnel

An Analysis of the Cost Benefits of Establishing a Regional Maintenance Center for Health Services

Impact of nurses’ burnout on safety culture

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