Identifying stakeholder perspectives and worldviews on sustainable urban tourism development using a Q-sort methodology

Abstract

Identifying stakeholder perspectives and worldviews on sustainable urban tourism development using a Q-sort methodology, Current Issues in Tourism,

Collaborative Destination Management Based on Carrying Capacity Assessment from Resident and Visitor Perspectives: A Case Study of Crikvenica-Vinodol Riviera, Croatia

“…They are fragmented entities made up of different stakeholder groups including local residents, tourism entrepreneurs and developers, political structures and various tourist segments who differ in knowledge, experience and worldviews, perceiving problems and solutions differently, as well as having different interests and expectations of the simultaneous use of local resources and tourism development (Buhalis 2000;Ritchie and Crouch 2003;Manente and Minghetti 2006;Wang and Pizam 2011;Bimonte and Punzo 2016;Boom et al 2020). Leadership is often characterized by the more politically and/or economically influential actors dominating decision-making although they may not be the most qualified to do so, bypassing other partners and also weakening destination management organizations where the latter even exist (Boom et al 2020). The private sector typically favours tourism growth, while the public sector is slow in formulating and implementing tourism strategies and for the most part, also hesitant in curbing growth (Dodds and Butler 2019).…”

Serious gaming to stimulate participatory urban tourism planning

“…For urban tourism that means that the different and actual impacts of interventions aimed at creating sustainable urban tourism on city destinations need to be identified and clarified, in this case using the aforementioned Smart City Hospitality Framework. The relations between the values in this framework allow for different ways of framing tourism impacts that stakeholders can reflect on (Boom et al, 2020), which makes it well suited within the context of a serious game that deals with tourism development.…”

“…To help understand the complexity of sustainable urban tourism development, a digital simulation model was developed, based on the Smart City Hospitality framework. The calculations for this model are based on extensive desk research, over 80 interviews with city stakeholders, and discussions with the representatives of the six cities where the game was eventually played (Boom et al, 2020;Koens, Melissen, et al, 2019). The state of the city and relevant changes are visualized on a digital game dashboard which is projected on a large screen for all players to see (Figure 3).…”

“…In Darmstadt, which had not really experienced overtourism, there was a relative positive perspective on economic growth. In all other cities, economic wealth creation was limited, even when in most cities economic growth remains a dominant paradigm (Boom et al, 2020;Fletcher et al, 2019).…”

“…To answer that question requires engagement with broader societal debates and stakeholders with a specific eye on issues like participation and community engagement, whilst acknowledging intrinsic conflicts of interests, tensions, and power relations (Dredge & Jamal, 2015). Limited contact between stakeholders, a perceived lack of influence over developments and the difficulty of achieving interdisciplinary, cross-boundary collaborations are critical issues however, that hinder progress towards as sustainable development of urban tourism (Boom et al, 2020;Edwards et al, 2008). In domains like planning, design and innovation studies different forms of citizen engagement are experimented with, to overcome such issues (see e.g.…”