“…Thorne et al (2002) found that the chronic illness experience involved (a) learning: the decision to assume control, (b) fine-tuning: (i) the disease-specific context of self-care, (ii) experiencing the effects of the disease, (iii) managing the social context (iv) managing lifestyle, (v) managing treatment, (vi) managing health care, (vii) envisioning futures and (c) evaluating quality measures for self-care decision making: (i) using experts and biomarkers (ii) creating individualized standards, (iii) theorizing complexity. Tilden et al (2005) seem to see the transformation process as first, a rejection of the diabetic identity, and second, the integration of the diabetic identity. Zoffmann and Kirkevold (2005), studying the conflicting perspectives of diabetes patients and professionals in problem solving, identify 3 approaches to the situation: (a) a compliance approach that keeps the pattern unchanged, (b) a failure-anticipating approach and (c) a mutual acceptance approach that neutralizes the conflict.…”