Identity and Culture in Ombudsman Practice

Brothers, Linda M.

doi:10.1002/crq.21095

Cited by 4 publications

(1 citation statement)

References 19 publications

(23 reference statements)

Supporting

Mentioning

Contrasting

Order By: Relevance

“…In the next section, we will discuss this work. Based on the findings we have just presented, we expect the tone of the ombudsman's reports to be neutral for two reasons: first, because it is one of the fundamental characteristics of administrative reports; and, second, because the Que´bec Ombudsman's credibility with the public and political-administrative decision-makers is essential to accomplishing the ombudsman's mission, which depends on a position of neutrality (Baudot and Revillard, 2011;Brothers, 2014;Gregory and Giddings, 2000).…”

Section: Introductionmentioning

confidence: 99%

Media coverage of reports published by the Québec Ombudsman: an automated content analysis

Duval

Jacob

Montigny

et al. 2019

International Review of Administrative Sciences

View full text Add to dashboard Cite

This article examines media coverage of reports published by the Québec Ombudsman, a body that upholds the rights of citizens and that goes by the name of 'Public Protector'. A large part of the Québec Ombudsman's mandate is to conduct investigations and issue recommendations following infringements by Québec's administrative apparatus that affect one or several citizens. These infringements are reported to the ombudsman by citizens, which means that it must be visible to the public. Such visibility relies, to a great extent, on the media, hence the importance of analysing the Québec Ombudsman's media coverage, a subject that has received little attention in the academic literature. Our article reveals that media coverage of the ombudsman's reports is inconsistent. We also observe that, on average, newspaper articles adopt a more negative tone than the reports themselves. However, contrary to our

show abstract

Section: Introductionmentioning

confidence: 99%