Ideologies implicated in IT innovation in government: A critical discourse analysis of Mexico's international trade administration

Avgerou, Chrisanthi; Bonina, Carla

doi:10.1111/isj.12245

Cited by 25 publications

(23 citation statements)

References 58 publications

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“…Information technology innovation is influenced by ideas relating to potential transformative effects shaped by social context (Avgerou and Bonina, 2019). Given the novelty of blockchain as a SCM solution, it is likely to be subject to similar factors that delayed or prevented the adoption of previous technologies.…”

Section: Literature Reviewmentioning

confidence: 99%

Blockchain: case studies in food supply chain visibility

Rogerson¹,

Parry

2020

SCM

284

195

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Purpose This paper aims to investigate how blockchain has moved beyond cryptocurrencies and is being deployed to enhance visibility and trust in supply chains, their limitations and potential impact. Design/methodology/approach Qualitative analysis are undertaken via case studies drawn from food companies using semi-structured interviews. Findings Blockchain is demonstrated as an enabler of visibility in supply chains. Applications at scale are most likely for products where the end consumer is prepared to pay the premium currently required to fund the technology, e.g. baby food. Challenges remain in four areas: trust of the technology, human error and fraud at the boundaries, governance, consumer data access and willingness to pay. Research limitations/implications The paper shows that blockchain can be utilised as part of a system generating visibility and trust in supply chains. Research directs academic attention to issues that remain to be addressed. The challenges pertaining to the technology itself we believe to be generalisable; those specific to the food industry may not hold elsewhere. Practical implications From live case studies, we provide empirical evidence that blockchain provides visibility of exchanges and reliable data in fully digitised supply chains. This provides provenance and guards against counterfeit goods. However, firms will need to work to gain consumer buy-in for the technology following repeated past claims of trustworthiness. Originality/value This paper provides primary evidence from blockchain use cases “in the wild”. The exploratory case studies examine application of blockchain for supply chain visibility.

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Section: Literature Reviewmentioning

confidence: 99%

Blockchain: case studies in food supply chain visibility

Rogerson¹,

Parry

2020

SCM

284

195

View full text Add to dashboard Cite

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“…These can be adopted to investigate questions related to the way digital platforms may be creating, eroding or changing practices in a given setting. In addition to a political economy analysis in which digital platforms operate (i.e., Thelen, 2018), an assessment onto the role of the underlying ideologies (Avgerou & Bonina, 2020) of digital platforms, and the diverse stakeholders promoting or contesting them (Avgerou & Li, 2013), may be helpful avenues to uncover relevant institutional dynamics.…”

Section: Do Digital Platforms Help To Create New Institutions or To Destroy Them?mentioning

confidence: 99%

“…for example, demonstrate the value of applying a post-colonial perspective to understand what went wrong on an ICT4D project in Taiwan that would otherwise looked successful if following a traditional, non-critical approach. Similarly,Avgerou and Bonina (2020) apply critical discourse analysis to uncover the pervasive power of ideologies at the macro level to shape the appropriation of egovernment strategies in Mexico. Deepening our understanding on a wider spectrum of social exclusion, including differences in race, gender, ethnicity and emotions among others, remains a major area for future work in digital platforms and development.…”

mentioning

confidence: 99%

Digital platforms for development: Foundations and research agenda

Bonina

Koskinen

Eaton

et al. 2021

Information Systems Journal

Self Cite

250

145

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Digital platforms hold a central position in today's world economy and are said to offer a great potential for the economies and societies in the global South. Yet, to date, the scholarly literature on digital platforms has largely concentrated on business while their developmental implications remain understudied. In part, this is because digital platforms are a challenging research object due to their lack of conceptual definition, their spread across different regions and industries, and their intertwined nature with institutions, actors and digital technologies. The purpose of this article is to contribute to the ongoing debate in information systems and ICT4D research to understand what digital platforms mean for development. To do so, we first define what digital platforms are and differentiate between transaction and innovation platforms, and explain their key characteristics in terms of purpose, research foundations, material properties and business models. We add the socio-technical context digital platforms operate and the linkages to developmental outcomes. We then conduct an extensive review to explore what current areas, developmental goals, tensions and issues emerge in the literature on platforms and development and identify relevant gaps in our knowledge. We later elaborate on six research questions to advance the studies on digital platforms for development: on indigenous innovation, digital platforms and institutions, on exacerbation of inequalities, on alternative

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“…As Gorwa (2019) notes, digital platforms interact with social structures by virtue of their design but at the same time they are subject to scrutiny by a range of actors in the policy and regulatory environment. In the public sphere, platform owners play a central role in establishing governance mechanisms to facilitate congruence between different ideologies that are implicated in the cocreation of value, for example balancing market-driven objectives versus social priorities (Avgerou & Bonina, 2019).…”

Section: Governancementioning

confidence: 99%

Digital identity as a platform for improving refugee management

Madon

Schoemaker

2021

Information Systems Journal

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Digital platforms are restructuring how many companies and industries function, including humanitarian organisations that operate in complex environments and serve vulnerable populations. To date, however, there has been limited study of their use in humanitarian and particularly refugee contexts. This paper seeks to address this gap by drawing on the concept of platformisation to study the opportunities and challenges arising from UNHCR's transition from a closed transactional system to an open innovation platform focusing on core processes of identification, value creation and platform governance that are relevant for refugee management and protection. Our empirical study captures the perspectives of the UNHCR, organisational stakeholders and refugees in the world's largest refugee camp in Northern Uganda with regards to UNHCR's strategy towards platform openness. We find that UNHCR's data transformation strategy introduces the potential for increasing institutional value in the form of more effective service delivery to refugees. However, these technological opportunities do not necessarily translate to greater value if they do not mesh with current work practices, incentives and activities of service provider

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Ideologies implicated in IT innovation in government: A critical discourse analysis of Mexico's international trade administration

Abstract: We develop a perspective of IT innovation in the public sector as a process that involves three complementary areas of ideology and concomitant dispute: first, the widespread view

Cited by 25 publications

References 58 publications

Blockchain: case studies in food supply chain visibility

Blockchain: case studies in food supply chain visibility

Digital platforms for development: Foundations and research agenda

Digital identity as a platform for improving refugee management

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