‘If the phone were broken, I’d be screwed’: media use of people with disabilities in the digital era

Baumgartner, Antonia; Rohrbach, Tobias; Schönhagen, Philomen

doi:10.1080/09687599.2021.1916884

Cited by 19 publications

(6 citation statements)

References 58 publications

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“…Service providers must consider the WACG guidelines when designing websites and applications. It is crucial to consider the viewpoints of PWD while developing and designing new technologies and actively involving them in the process (Baumgartner et al, 2023). The benefits of higher sales offset the cost of designing an accessible website or application and, in turn, foster inclusion.…”

Section: Discussionmentioning

confidence: 99%

Fostering Inclusion in Digital Marketplace: Vistas into the Online Shopping Experiences of Consumers with Visual Impairment in India

Benny Thadikaran,

Kumar Singh

2024

OMEE

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Online shopping has become increasingly prevalent in recent years, overshadowing traditional brick-and-mortar shopping. Research has tried to understand the online shopping experiences of various consumers. However, the online shopping experiences of consumers with visual impairment (CWV) gained less attention. This study captures the online shopping experiences of CWV by employing a phenomenological qualitative approach. Data was collected from CWV through semi-structured interviews. The sample size of this study was fifteen, and data was analyzed using NVivo14. The findings indicate a growing preference for online shopping among the CWV. The results explore the accessibility-related issues encountered by CWV and strategies employed to overcome them. Additionally, the paper underscores the benefits of independence and the impact of online shopping on the personal growth and well-being of CWV. The study provides insights to marketers to foster inclusion in the digital marketplace. This study helps marketers and other stakeholders to understand the online shopping experiences of CWV and ensures consumer well-being and inclusion.

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Section: Discussionmentioning

confidence: 99%

Fostering Inclusion in Digital Marketplace: Vistas into the Online Shopping Experiences of Consumers with Visual Impairment in India

Benny Thadikaran,

Kumar Singh

2024

OMEE

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“…On the one hand, they broaden access to online services in the smart-city context for a large portion of citizens, arguably improving their use and benefits of these services. For instance, they provide digital access and inclusion of people with disabilities [33][34][35]. On the other hand, they simultaneously deny this advantage to a subset of disadvantaged groups, giving rise to social exclusion and 'digital divides'.…”

Section: Paper Outlinementioning

confidence: 99%

Smart Cities for All? Bridging Digital Divides for Socially Sustainable and Inclusive Cities

Colding,

Nilsson,

Sjöberg

2024

Smart Cities

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This paper aims to emphasize the need for enhancing inclusivity and accessibility within smart-city societies. It represents the first attempt to apply Amartya Sen’s capability approach by exploring the implications of digital divides for promoting inclusive and climate-friendly cities that prioritize well-being, equity, and societal participation. Sen’s framework recognizes individual variations in converting resources into valuable ‘functionings’, and herein emphasizes the importance of aligning personal, social, and environmental conversion factors for individuals to fully navigate, participate in, and enjoy the benefits provided by smart cities. Adopting the capability approach and employing a cross-disciplinary analysis of the scientific literature, the primary objective is to broaden understanding of how to improve inclusivity and accessibility within smart-city societies, with a specific focus on marginalized community members facing first- and second-level digital divides. This paper underscores the importance of adopting a systemic perspective on climate-smart city navigation and stresses the importance of establishing a unified governing body responsible for monitoring, evaluating, and enhancing smart-city functionality. The paper concludes by summarizing some policy recommendations to boost social inclusion and address climate change in smart cities, such as creating capability-enhancing institutions, safeguarding redundancy in public-choice options, empowering citizens, and leveraging academic knowledge in smart-city policy formulation.

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“…Common strategies to support everyday living for older adults with visual impairment include sensory strategies, environmental strategies, devices, and resourcefulness (Smallfield et al, 2017). Recent literature specifically has focused on smartphone technology for individuals with visual impairment (Abraham et al, 2022; Baumgartner et al, 2023; Locke et al, 2022; Martiniello et al, 2022). In a survey of 845 people with visual impairment, 79% used smart phones daily in their everyday lives which was a 365% increase in the use of smartphones in less than 5 years (Locke et al, 2022).…”

Section: Literature Reviewmentioning

confidence: 99%

The strategies used by adults with visual impairment

Nastasi

2023

British Journal of Occupational Therapy

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Introduction: Current research on visual impairment focuses on children and older adults with visual impairment. This study explored the strategies for living used by three middle-aged adults with visual impairment. Method: A qualitative study with five interviews and three observation sessions was conducted with middle-aged adults with visual impairment. Data were analyzed by participant and across participants using open, axial, and selective coding. Codes were refined throughout the process yielding the themes of the study that were verified by the participants in the final interview. Results (or Findings): The following themes emerged from the study: incorporating useful strategies and technology into everyday life, socialization through participation in activities, utilizing state services to facilitate independence, desire for autonomy, and challenges in everyday life. Conclusion: The study highlights the importance of independence in everyday life through adaptive techniques/adaptation and a desire for autonomy.

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‘If the phone were broken, I’d be screwed’: media use of people with disabilities in the digital era

Cited by 19 publications

References 58 publications

Fostering Inclusion in Digital Marketplace: Vistas into the Online Shopping Experiences of Consumers with Visual Impairment in India

Fostering Inclusion in Digital Marketplace: Vistas into the Online Shopping Experiences of Consumers with Visual Impairment in India

Smart Cities for All? Bridging Digital Divides for Socially Sustainable and Inclusive Cities

The strategies used by adults with visual impairment

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