Binaries evolve due to dynamical scattering with other star in dense environments. Heggie's law states that, due to their environments, hard binaries (whose orbital energy surpasses the energy of field stars) tend to harden (increase their orbital energy), while soft binaries tend to soften. Here, we show that Heggie's law sometimes needs to be revised, when accounting for an external potential, for example, for binaries in nuclear stellar and/or AGN discs, affected by the potential of the central massive black hole, and binary planetesimals in proto-planetary discs, affected by the host star. We find that in such environments, where the Hill radius is finite, binary-single scattering can evolve differently. In particular, the three-body encounter could be cut short due to stars being ejected beyond the Hill radius, thereby ceasing to participate in further close interactions. This leads to a systematic difference in the energy changes brought about by the encounter, and in particular slows binary hardening and even causes some hard binaries to soften, on average, rather than harden. We make use of our previously derived analytical statistical solution to the chaotic threebody problem to quantitatively characterise the revision of the hardening-softening phase transition and evolution of binaries. We also provide an analytical calculation of the mean hardening rate of binaries in any environment (also reproducing the results of detailed N-body simulations). We show that the latter exhibits a non-trivial dependence on the Hill radius induced by the environment.