Immigrant Professionals, Microaggressions, and Critical Sensemaking in the U.S. Workplace

Shenoy-Packer, Suchitra

doi:10.1177/0893318914562069

Cited by 37 publications

(22 citation statements)

References 21 publications

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“…SMs aimed to contradict stereotypes by overcompensating (e.g., by performing at exceptionally high levels and displaying high professionalism; Murray & Ali, 2017; Showers, 2015), distancing themselves from ethnic coworkers (Showers, 2015), or downplaying their ethnicity or religious values (Murray & Ali, 2017). Finally, ineffective appraisal-focused cognitive strategies were implemented when SMs blamed themselves for perceived deficiencies, internalized deficiencies attributed to them by others (Hilde & Mills, 2015; Shenoy-Packer, 2015), or created artificial boundaries to separate their work self from their authentic self (Shenoy-Packer, 2015).…”

Section: The Empirical Literature On Sms: 2000-2019mentioning

confidence: 99%

Skilled Migrants Employed in Developed, Mature Economies: From Newcomers to Organizational Insiders

Tharenou

Kulik

2020

Journal of Management

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Migrants are a growing segment of the highly educated international workforce, and these skilled migrants (SMs) are critical to the growth of developed, mature economies. SMs frequently report negative workplace experiences antithetical to their integration, raising important questions about how organizations might help these host-country newcomers to transition to become organizational insiders. Our aim is to integrate a broad and multidisciplinary literature and identify opportunities where organizations and managers might intervene to enable a successful socialization process and improve SMs’ workplace experiences. We review the empirical research from 2000 to 2019 for SMs employed in developed, mature economies and focus on the SMs’ workplace experiences postorganizational entry. We employ a three-phase socialization model (anticipatory socialization, accommodation, and adaptation) as our organizing framework to identify SMs’ key challenges and outcomes, consider those challenges and outcomes through a socialization lens, and isolate the challenges and outcomes that characterize each transition point (from anticipatory socialization to accommodation and from accommodation to adaptation). We then use these distinguishing characteristics to recommend activities that organizations can implement at each transition to facilitate SMs’ socialization process. By leveraging the three-phase socialization model to align organizational activities with SMs’ workplace experiences, we extend the field’s understanding of SM socialization (in particular) and of the organizational socialization process (more generally).

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Section: The Empirical Literature On Sms: 2000-2019mentioning

confidence: 99%

Skilled Migrants Employed in Developed, Mature Economies: From Newcomers to Organizational Insiders

Tharenou

Kulik

2020

Journal of Management

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“…Organizational communication literature has often framed culture as a factor alongside other dimensions (Alkhazraji, Gardner, Martin, & Paolillo, 1997; Jian, 2012; Sheer, 2013; Shenoy-Packer, 2015; Stage, 1999). For example, in their initial framework on context, Hanchey and Berkelaar (2015) conceptualized a cultural dimension alongside material and temporal aspects.…”

Section: Discussionmentioning

confidence: 99%

Invisibility and Visibility in Alternative Organizing: A Communicative and Cultural Model

Cruz

2017

Management Communication Quarterly

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This study reengages organizational communication scholarship on invisibility and visibility through a cultural lens. Departing from Western-centered approaches, I deploy African feminisms to examine how organizational members communicatively negotiate invisibility and visibility in a different cultural logic and context. I focus on market women’s susu groups—grassroots organizations—in postconflict Liberia, West Africa. I conducted 100 hr of participant observation and 40 interviews with susu group members in Monrovia, Liberia. I unearth a communicative situational model to culture. At a micro-level, the model uncovers three situational dimensions—temporal, relational, and structural—that shape how organizational members negotiate invisibility and visibility. At a macro-level, the model contributes to emerging work on culture and organizing. In conclusion, the study moves past understandings of culture as a factor to consider underlying assumptions shaping how we conceptualize communicative processes, here invisibility and visibility.

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“…However, not all CSM researchers explicitly operate with the term agency, but rather study different aspects of identity. From this perspective, these studies are interested in how individuals enact formative context in their identity work and resist change and exclusion (Hartt, 2014a;Hartt el al., 2012;Helms Mills, 2003;Helms Mills, 2005;Mercer et al, 2015;Paludi and Helms Mills, 2015;Prasad, 2014;Shenoy-Packer, 2014;Thurlow, 2009;Thurlow and Helms Mills, 2014).…”

Section: Agencymentioning

confidence: 99%

Critical sensemaking: challenges and promises

Aromaa

Eriksson

Mills

et al. 2019

QROM

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Purpose The purpose of this paper is to analyze current literature on critical sensemaking (CSM) to assess its significance and potential for understanding the role of agency in management and organizational studies. Design/methodology/approach The analysis involves an examination of a selection of 51 applied studies that cite, draw on and contribute to CSM, to assess the challenges and potential of utilizing CSM. Findings The paper reveals the range of organizational issues that this work has been grappling with; the unique insights that CSM has revealed in the study of management and organizations; and some of the challenges and promises of CSM for studying agency in context. This sets up discussion of organizational issues and insights provided by CSM to reveal its potential in dealing with issues of agency in organizations. The sheer scope of CSM studies indicates that it has relevance for a range of management researchers, including those interested in behavior at work, theories of organization, leadership and crisis management, diversity management, emotion, ethics and justice, and many more. Research limitations/implications The main focus is restricted to providing a working knowledge of CSM rather than other approaches to agency. Practical implications The paper outlines the challenges and potential for applying the CSM theory. Social implications The paper reveals the range of problem-solving issues that CSM studies have been applied to. Originality/value This is the first major review of the challenges and potential of applying CSM; concluding with a discussion of its strengths and limitations and providing a summary of insights for future work.

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Immigrant Professionals, Microaggressions, and Critical Sensemaking in the U.S. Workplace

Cited by 37 publications

References 21 publications

Skilled Migrants Employed in Developed, Mature Economies: From Newcomers to Organizational Insiders

Skilled Migrants Employed in Developed, Mature Economies: From Newcomers to Organizational Insiders

Invisibility and Visibility in Alternative Organizing: A Communicative and Cultural Model

Critical sensemaking: challenges and promises

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