Proceedings of the 1st International Conference on Innovation in Information Technology and Business (ICIITB 2022) 2023
DOI: 10.2991/978-94-6463-110-4_3
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Impact of Blockchain Technology on Operations and Supply Chain Management Performance

Abstract: This paper emphasizes exploring the relationships between blockchain technology and operations, and supply chain management, and the impacts of blockchain on the performance of operations, logistics and supply chain management. The study revealed that blockchain has been widely applied in the logistics and supply chain of various industries resulting in better operations and performances. The study also found that usage of blockchain technology in daily business operations can provide operations and supply cha… Show more

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Cited by 4 publications
(4 citation statements)
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“…TQM is a management approach that aims to continuously improve the quality of products and services to meet or exceed customer expectations. TQM is based on the principles of continuous improvement, customer focus and employee involvement and involves the use of various tools and techniques to monitor and improve the quality of products and services (Magd et al , 2023; Wei and Xiang, 2013). TQM is important because, in SC management, each employee within the industry is involved in operating training related to product management and executing empirical procedures to find issues and their solutions.…”
Section: Introductionmentioning
confidence: 99%
“…TQM is a management approach that aims to continuously improve the quality of products and services to meet or exceed customer expectations. TQM is based on the principles of continuous improvement, customer focus and employee involvement and involves the use of various tools and techniques to monitor and improve the quality of products and services (Magd et al , 2023; Wei and Xiang, 2013). TQM is important because, in SC management, each employee within the industry is involved in operating training related to product management and executing empirical procedures to find issues and their solutions.…”
Section: Introductionmentioning
confidence: 99%
“…Implementasi teknologi Blockchain dalam logistik dapat meminimalkan tantangan seperti keterlambatan pesanan, kerusakan barang, kesalahan, dan entri data ganda (Tijan et al, 2019). Penggunaan teknologi Blockchain dalam operasi bisnis sehari-hari dapat meningkatkan waktu respons, data yang aman dan terjamin, visibilitas yang tepat di seluruh node, transaksi yang transparan, dan kepercayaan di antara anggota rantai pasokan (Magd et al, 2023).…”
Section: Pendahuluanunclassified
“…The term blockchain technology (BT) (also known as distributed ledger technology) has become a major buzzword in today's era, and its applications and deployments have exploded in popularity in current times. Recent studies indicate that interest in using blockchain in the context of operations and supply chain management (SCM) is growing (Chowdhury et al, 2023;Dubey et al, 2022a;Hunt et al, 2022;Izadi et al, 2023;Lim et al, 2021;Magd et al, 2023;Negi, 2023;Prashar et al, 2020;Queiroz et al, 2020). This technology is believed to have the ability to change not only the financial industry but also a wide variety of other businesses due to its ability to operate without the interference of middlemen or central authority.…”
Section: Introductionmentioning
confidence: 99%
“…This technology is believed to have the ability to change not only the financial industry but also a wide variety of other businesses due to its ability to operate without the interference of middlemen or central authority. Since BT has the potential to improve transparency, trust, traceability, data security and data immutability, it has garnered interest from academics and professionals from a variety of industries (Chowdhury et al, 2023;Dubey et al, 2022b;Izadi et al, 2023;Magd et al, 2023;Negi, 2023;Prashar et al, 2020;Zheng et al, 2021). Blockchain investment is accelerating and is predicted to achieve US$176bn by 2025, as per KPMG (2018).…”
Section: Introductionmentioning
confidence: 99%