Impact of Consumers’ Psychological Stress on Hoarding Behavior During the Coronavirus Disease (Covid-19) Pandemic: Moderating Role of Trust in Online Commerce

Min, Sujin; Ro, Yuna; Kwon, Boram

doi:10.2139/ssrn.4040843

Cited by 1 publication

(2 citation statements)

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“…Other researchers have also examined the concepts of hoarding and panic buying, involving the stockpiling of essential resources (eg, toilet paper, groceries), which can occur in stressful times such as during a pandemic. 18,19,21 Other factors, such as stress, mental health challenges (eg, depression), and personality factors (eg, intolerance of uncertainty) have also been examined in relation to shopping, panic buying, and CB during the pandemic. 14 Existing research has been limited in examining the association of shopping behaviors with other behavioral addictions, like gambling and gaming, in the context of COVID-19.…”

Section: Existing Researchmentioning

confidence: 99%

“…For instance, research by Maraz and Yi16 and Maraz et al15 demonstrated an increase in potentially addictive behaviors and compulsive buying (CB) over the first 6 months of the COVID-19 pandemic. Other researchers have also examined the concepts of hoarding and panic buying, involving the stockpiling of essential resources (eg, toilet paper, groceries), which can occur in stressful times such as during a pandemic 18,19,21. Other factors, such as stress, mental health challenges (eg, depression), and personality factors (eg, intolerance of uncertainty) have also been examined in relation to shopping, panic buying, and CB during the pandemic 14…”

Section: Introductionmentioning

confidence: 99%

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Add to Cart: Problematic Shopping and Behavioral Addictions in a Canadian Sample During the COVID-19 Pandemic

Puiras

Cummings

Oliver

et al. 2022

Canadian Journal of Addiction

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Objective: Problematic shopping can include uncontrollable and frequent urges to shop. The coronavirus disease 2019 (COVID-19) pandemic may have influenced these behaviors in several ways, such as through increased online shopping opportunities and pandemic-related stress. The purpose of this exploratory study was to examine shopping and other behavioral addictions in the context of COVID-19. Methods: Canadian participants (n=546) reported on shopping, gambling, and gaming behaviors, using an online questionnaire. Results: Many participants reported that they shopped more overall (42%), shopped more online (57%), and shopped more for nonessential goods (38%) during the pandemic. Online shoppers also demonstrated greater scores on 2 measures of problem shopping behavior: the Bergen Shopping Addiction Scale, and the Richmond Compulsive Buying Scale. Further, female participants were more likely to report problematic shopping behaviors, whereas male participants were more likely to report problematic gaming behaviors. However, both problematic gambling and gaming were associated with problematic shopping. Conclusions: The present findings may shed light on how individuals are faring in relation to behavioral addictions and consumerism during COVID-19. The clinical implications are that a number of individuals may be struggling with problematic shopping, which may overlap with other behavioral addictions (ie, gambling, gaming), and which could be exacerbated by the current economic pressures of the pandemic.

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