“…Our method which consisted of integration of the text mining and statistical approach, addresses one of the main themes or discourse in the current literature that suggests that the most pertinent way of determining the effectiveness of the teaching/learning processes can be combined with the students' comments to produce a more reliable and meaningful appraisal [122], [123]. Moreover, the need for ''data-driven'' segmentation or harvesting of data under technical archetypes, otherwise allied to the concept of ''datafication'' [45], [47], [124], [125], to help inform and improve the pedagogical practices of the higher institutions, as demonstrated in this study, has also been professed as one of the promising ways by which the higher education institutions can gain a better understanding or yet cross-sectional analysis of the learning needs of the students and their teachers [27], [41], [49], [82]. Although, Slade & Prinsloo [45] note that for the educators to gain an effective ''datafied-education'', the stakeholders (e.g., teachers and students) should also be part or take part in defining the context, purpose, and conditions under which or for which the collected educational datasets (e.g., SET) are used and implemented.…”