2020
DOI: 10.1111/1468-5973.12343
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Impact of disasters on routine emergency service response performance

Abstract: This paper provides substantive understanding of how routine emergency service performance is affected by diversion of resources to a disaster occurring concurrently in a surrounding area. Based on operations strategy models, this study identifies crucial infrastructural and integration components necessary to develop dynamic capabilities for the primary responsibility of responding effectively to routine emergencies during a disaster. A database from a local fire district is used to explore the impact of a wi… Show more

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Cited by 2 publications
(2 citation statements)
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“…The impacts of emergency responders not reporting to work in a disaster have negative impacts on the level and quality of response as well as care to disaster victims. Reduced staffing results in the obvious impact of increasing the workload on the personnel that do report to work (French et al., 2020). Indeed, reductions in nurse staff levels have been shown to be a significant predictor of reduced nursing care (Kalisch et al., 2011).…”
Section: Introductionmentioning
confidence: 99%
“…The impacts of emergency responders not reporting to work in a disaster have negative impacts on the level and quality of response as well as care to disaster victims. Reduced staffing results in the obvious impact of increasing the workload on the personnel that do report to work (French et al., 2020). Indeed, reductions in nurse staff levels have been shown to be a significant predictor of reduced nursing care (Kalisch et al., 2011).…”
Section: Introductionmentioning
confidence: 99%
“…More than ever teams are ongoingly facing external and internal crises and changes derived from the unpredictability and dynamism of the context in which they operate (Christian et al, 2017; French et al, 2020). Recent COVID‐19 pandemic has highlighted even more, our need for understanding how teams respond to events and effectively recover from them (Uitdewilligen et al, 2021).…”
Section: Introductionmentioning
confidence: 99%