Impact of Electricity Service Quality on the Performance of Manufacturing SMEs in Nigeria

Muhammed, Abdulrahman; Abdulraheem, Issa; Yusuf, Ismaila

doi:10.26710/jbsee.v3i1.40

Cited by 6 publications

(3 citation statements)

References 28 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Majority of these studies linked organizational e-service activities with organizational level construct, i.e. organizational performance (Muhammed et al , 2017). However, the fact that has largely been overlooked by researchers is the achievement of e-loyalty through high quality of e-service and e-trust (Kaya et al , 2019; Zainul, 2019).…”

Section: Introductionmentioning

confidence: 99%

Toward the e-loyalty of digital library users: investigating the role of e-service quality and e-trust in digital economy

Anser

Tabash

Nassani

et al. 2021

LHT

View full text Add to dashboard Cite

PurposeThis study aims to investigate the role of e-service quality and e-trust for achieving e-loyalty among digital library users in the digital economy. The current study examined the mediation effect of e-trust in the connection between e-service quality and e-loyalty.Design/methodology/approachCross-sectional design was applied for the purpose of data collection and empirical findings of the study. Survey method was used for the purpose of data collection from 783 online digital libraries users.FindingsResults reveal that e-service quality positively predicts e-trust in digital economy. Moreover, in digital economy e-trust predicts the e-loyalty. The findings also reveal that e-trust mediates the relationship between e-service quality and e-loyalty links.Originality/valueThe finding of study suggested that individual level e-trust have a strong effect on e-loyalty in digital economy. Individual level aspects in term of e-service quality have a direct effect on e-trust to improve their e-loyalty. The finding indicated that digital libraries users in future will be more loyal toward e-service quality providers. The results are useful for the management of digital libraries and academia for future. This is the first study that includes e-service quality, e-trust and e-loyalty in the context of digital economy.

show abstract

Section: Introductionmentioning

confidence: 99%

Toward the e-loyalty of digital library users: investigating the role of e-service quality and e-trust in digital economy

Anser

Tabash

Nassani

et al. 2021

LHT

View full text Add to dashboard Cite

show abstract

“…The effect of electricity service efficiency on the performance of manufacturing SMEs in Nigeria was checked by Abdulrahim, Issa and Ismaila (2017). 201 survey questionnaires were used by participants of the output association MAN, SPSS, as well as basic regression analysis, was performed.…”

Section: Power Supply and Productivitymentioning

confidence: 99%

Power Supply and Industrialization in Enugu State, Nigeria

Ahumibe,

Bernard,

Nze

2024

JPDS

View full text Add to dashboard Cite

The study appraised the power supply and industrialization in Enugu State, Nigeria. The specific objectives of the study were to: examine the effect of power supply on the operational costs of industries, determine the effect of power supply on the productivity of industries and examine the effect of power supply on the competitiveness of industries in Enugu State, Nigeria. This study adopted a descriptive survey research design. The study employed secondary and primary sources of data. The population of the study was 2,299. Taro Yamani formula was used to determine the sample size of 341. The collected data was analyzed through the use of mean score. The Chi-square- test analysis technique was applied in testing the hypotheses. The findings revealed that Power supply has a significant negative effect on operational costs of industries in Enugu State, Nigeria (this is where (2cal = 357.230, p = 0.000), that Power supply has a significant negative effect on the productivity of industries in Enugu State, Nigeria (this is where (2cal = 258.945, p = 0.000) and that power supply had a significant negative effect on competitiveness of industries in Enugu State, Nigeria (this is where (2cal = 258.945, p = 0.000),. The study recommended that Government should invest in robust power infrastructure, incentivize renewable energy adoption, while firms should explore energy-efficient technologies, engage in cost-sharing initiatives, and invest in backup systems for uninterrupted production.

show abstract

“…Surprisingly, not many studies on determinants of banks' profitability in Nigeria have considered this phenomenon. Muhammad, Abdulraheem and Yusuf (2017) argued that electricity service is significantly and positively related with financial performance. They found that the quality of electricity service in Nigeria is a major determinant of both financial and non-financial performance in the Small and Medium Enterprises manufacturing sector.…”

Section: Fueling and Maintenance (Power-running) Costsmentioning

confidence: 99%

Influence of Cost Efficiency on Performance of Nigerian Listed Deposit Money Banks

Alabi¹

2020

jefms

View full text Add to dashboard Cite

Cost efficiency is very important in this new age since profitability continue to shrink and new business is becoming almost impossible. Therefore, this study is to examine impact of cost efficiency on financial performance of Nigeria deposit money banks. The specific objectives of the study were to; (i) test the effects of efficiency in Fueling and maintenance costs on the performance of Nigerian deposit money banks; (ii) to examine the impact of efficiency in General Administrative expenses on the Performance of Nigerian deposit money banks. Secondary data were collected from annual financial statements of the selected banks. Fixed-effect and random-effect regression analysis method were used to analyze the data from a sample of 13 listed Nigerian deposit money banks covering period of 2010 to 2019. The results showed that cost efficiency have significant impact on financial performance of Nigerian deposit money banks. Implying that bank managements tend to increase profitability by increasing power-running cost efficiency, and by reducing general administrative cost efficiency. The study recommends that; Bank management need to tap into alternative source of energy and holistic approach to monitor wastages and theft of fuel to reduce power running cost for performance increasement. The board of directors should ensure that good business administration is their focus, by employing efficient control on administrative expenses to improve bank performance.

show abstract

Impact of Electricity Service Quality on the Performance of Manufacturing SMEs in Nigeria

Cited by 6 publications

References 28 publications

Toward the e-loyalty of digital library users: investigating the role of e-service quality and e-trust in digital economy

Toward the e-loyalty of digital library users: investigating the role of e-service quality and e-trust in digital economy

Power Supply and Industrialization in Enugu State, Nigeria

Influence of Cost Efficiency on Performance of Nigerian Listed Deposit Money Banks

Contact Info

Product

Resources

About