Impact of empowerment and ICT on quality of work life: The mediating effect of trust climate

Akter, Kaniz Marium; Tang, Swee Mei; Adnan, Zurina

doi:10.1080/23311975.2023.2176412

Cited by 3 publications

(2 citation statements)

References 83 publications

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“…Nevertheless, mental well-being and work engagement do not emerge as mediators in the direct association between work-life balance and work effectiveness. 22 Secondly, H2 findings of the study are consistent with those of Akter et al 69 As per the outcomes of the study conducted by Akter et al, 69 a climate of trust is identified as a partial mediator in the correlation between employee empowerment and the quality of work life. Notably, Rahal and Farmanesh’s 70 research on faculty members corroborates the statistical significance of the mediating role of trust in a leader, underscoring its relevance in augmenting organizational commitment and fostering work engagement within an academic context.…”

Section: Discussionsupporting

confidence: 84%

The Mediating Effect of Well-Being, Happiness, and Trust in the Relationship Between Work-Life Balance and Work Effectiveness in Seafarers

Senbursa,

Dunder

2024

INQUIRY

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In the contemporary global context, seafarers persist as the uncelebrated heroes of international trade, despite their substantial contributions. The current estimate places the number of STCW- certified officers at 857 540, reflecting a notable increase of 10.8% since 2015. Nevertheless, there is a growing recognition of the imperative to accord specific attention to seafarers’ mental and physical well-being. During their tenures aboard ships, seafarers confront various challenges, including psychological well-being, work-life imbalance, dissatisfaction, diminished performance, and a sense of mistrust toward the organizational framework. The primary objective of this research is to scrutinize the nexus between work-life balance and work effectiveness, exploring the mediating roles of psychological well-being, organizational happiness, and organizational trust. A questionnaire-based survey is meticulously crafted to achieve this, employing a dataset comprising 420 seafarers engaged in diverse vessel types in Turkey, operating under both Turkish and international flags. Methodologically, structural equation modeling and correlation analyses are executed to assess the formulated research hypotheses rigorously. The empirical findings of this research reveal noteworthy mediating roles: psychological well-being exhibits a complete mediation effect, organizational happiness demonstrates a full mediation effect, and organizational trust manifests a partial mediation effect. These outcomes underscore the nuanced interplay between work-life balance and work effectiveness in the seafaring context. The implications of these findings extend significantly to the maritime sector and industry, accentuating the imperative for targeted interventions to enhance the well-being and performance of seafaring professionals.

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Section: Discussionsupporting

confidence: 84%

The Mediating Effect of Well-Being, Happiness, and Trust in the Relationship Between Work-Life Balance and Work Effectiveness in Seafarers

Senbursa,

Dunder

2024

INQUIRY

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“…An efficient social exchange generates mutual trust among the parties (Rai, 2015;Sahoo & Sahoo, 2019). In institutions, when people are treated fairly and justly, a high level of mutual trust takes place (Gaudencio et al, 2017;Sahoo & Sahoo, 2019), which helps both managers and employees achieve firm success in a shorter time and more effectively (Akter et al, 2021(Akter et al, , 2023. A trustworthy working environment helps people be trusted by others; thus, it improves the values and qualities of employees' work and working life (Akter et al, 2021;Van der Berg & Martins, 2013).…”

Section: Organizational Justice Climate Of Trust and Quality Of Work ...mentioning

confidence: 99%

Organizational justice and quality of work life in hotels: The mediating effect of trust climate

Akter

Tang

Adnan

2023

S&S

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The study aimed to investigate the impact of hotels' organizational justice (OJ) on the quality of employees' work life (QWL), with the mediation effect of teams' climate of trust (CT). Social Exchange Theory was employed to support the research framework. Data were collected using 281 questionnaires from the operational employees of 3-star hotels in Bangladesh and assessed by SPSS version 21 and SmartPLS 3.0 software. Data were validated by a measurement model and hypotheses were tested by a structural model using the PLS-SEM approach. The study discovered significant effects of hotels’ organizational justice (β=0.271) and team’s climate of trust (β=0.362) on employees’ quality of work life (R2=27.7%). It also reveals the effect of the hotel's OJ (β=0.369) on teams’ CT (R2=13.6%), and a partial mediation effect of team's CT (β=0.134) in the relationship between the hotel's OJ and employees' QWL. Results indicate that hotels' organizational justice practices enrich employees' quality of work life and nurture mutual trust among the team members, while a team's climate of trust can convert hotels' organizational justice into employees' quality of work life. These findings would inspire the hotel authorities in practicing organizational justice to develop a trusting climate in the working teams, and designing QWL programs for attaining employee satisfaction. The study was limited to the Bangladesh hotel industry which restricts the generalizability of its results.

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Transformational Leadership and Climate of Trust: Mediating Role of Organizational Justice

Akter,

Banik,

Tang

et al. 2024

Sage Open

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Despite universal agreement on the consequences of the organizational trust climate, little attention has been given to studying its determinants. This study aimed to investigate the role of managers’ transformational leadership behavior in developing trust climate in the hotel industry. Based on the social exchange theory, this study also examined the mediation effect of organizational justice in the relationship between managers’ transformational leadership and trust climate. Data were collected from 323 full-time employees engaged in three-star Bangladeshi hotels. The study employed a PLS-SEM approach to test the hypotheses. Results exposed the significant impact of managers’ transformational leadership on the hotels’ trust climate, and organizational justice mediates the aforementioned relationship. These findings highlight the role of managerial transformational leadership and organizational justice in developing and nurturing a climate of trust. Based on the results, the study offers theoretical and practical implications, along with further research directions.

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Impact of empowerment and ICT on quality of work life: The mediating effect of trust climate

Cited by 3 publications

References 83 publications

The Mediating Effect of Well-Being, Happiness, and Trust in the Relationship Between Work-Life Balance and Work Effectiveness in Seafarers

The Mediating Effect of Well-Being, Happiness, and Trust in the Relationship Between Work-Life Balance and Work Effectiveness in Seafarers

Organizational justice and quality of work life in hotels: The mediating effect of trust climate

Transformational Leadership and Climate of Trust: Mediating Role of Organizational Justice

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