Impact of ethics, trust, and optimism on performance

Hough, Christie; Sumlin, Cameron; Green, Kenneth Wilburn

doi:10.1108/mrr-09-2019-0409

Cited by 23 publications

(13 citation statements)

References 69 publications

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“…These programs are highly negatively related to unethical behavior but not positively correlated with ethical conduct and instilled values (Kaptein, 2015). However, they may have beneficial results as research shows that ethical conduct leads to more productivity, innovation, and employee engagement (Hough et al, 2015; Özsungur, 2019; Van der Wal, 2020).…”

Section: A Compliance‐integrity Ethics Management Frameworkmentioning

confidence: 99%

A compliance—integrity framework for ethics management: An empirical analysis of local government practice

Perlman

Reddick²,

Demir³

2023

Public Administration Review

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This article examines two approaches to ethics management found in the literature: compliance-based and integrity-based, often called the low road and high road. It asks whether both approaches genuinely exist in practice as the literature suggests and whether they are distinct. Data were collected in a national survey of 764 International City/County Management Association (ICMA) Chief Administrative Officers (CAOs) on ethics management practices in their local government to find evidence of the approaches. A Structural Equation Modeling (SEM) analysis showed that CAOs use both compliance-based ethics, focusing on enforceable rules, and integrity-based ethics, concentrating on instilling values. Our confirmatory factor analysis showed that both approaches are used in practice, are separate and distinct, but that they are highly correlated. This implies that both approaches are needed to understand ethics management properly. The results challenge existing literature focusing on one approach being dominant and show that both ethics management systems are essential.

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Section: A Compliance‐integrity Ethics Management Frameworkmentioning

confidence: 99%

A compliance—integrity framework for ethics management: An empirical analysis of local government practice

Perlman

Reddick²,

Demir³

2023

Public Administration Review

View full text Add to dashboard Cite

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“…Other disciplines, such as occupational psychology, have also taken an interest in this construct and examined its role in the organizational context. Optimism has been found to be positively related to job satisfaction [39][40][41][42], work happiness [39], employee engagement [25,26,43], individual performance [42][43][44][45], team performance [46], and optimal experience at work, such as work flow [47]. Studies in organizational contexts have also shown that optimism plays a protective role and maintains the psychophysical wellbeing of workers.…”

Section: Optimismmentioning

confidence: 99%

Wellbeing in Workers during COVID-19 Pandemic: The Mediating Role of Self-Compassion in the Relationship between Personal Resources and Exhaustion

Grandi

Zito

Sist

et al. 2022

IJERPH

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Italy was the second country to be affected by COVID-19 in early 2020, after China. The confrontation with the pandemic led to great changes in the world of work and, consequently, to the personal world of workers. In such a challenging situation, it is essential to be able to rely on resources that facilitate individual coping. The aim of this study was to understand the association between personal resources (optimism and humor) and exhaustion, and the role of self-compassion in this relationship. A structural equation model (SEM) was used to test the hypotheses on a heterogeneous sample of 422 Italian workers during the first lockdown in April–May 2020. The results revealed that optimism and humor were positively associated with self-compassion; optimism and humor also had a negative association with exhaustion; and self-compassion had a mediating role between the two personal resources and exhaustion. These results confirmed the importance of personal resources in maintaining workers’ wellbeing during a challenging period such as the pandemic. The present study also contributes to the body of knowledge on self-compassion, a relatively new construct that has been little studied in the organizational field.

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“…An optimistic person is one who sees the glass as 'half-full' instead of 'half-empty'" (Seligman, 2006, p. 05). Optimism has been frequently related to the OCBs in various researches (Ugwu & Igbende 2017;Jabbar et al, 2019;Hough et al, 2020). Ugwu and Igbende (2017) documented that management should assess optimism during the selection process and hire only highly optimistic workers, by screening out the pessimistic ones.…”

Section: Optimism and The Ocbsmentioning

confidence: 99%

Psychological Capital Impact on Extra Role Behaviour via Work Engagement: Evidence From the Pakistani Banking Sector

Zahra

Kee

Shan

et al. 2021

International Journal of Banking and Finance

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The banking sector in Pakistan has always been one of the most significant economic sectors of the country. The purpose of this paper has been to identify the factors urging bank employees to volunteer themselves for activities outside of their formal job obligations. A total of 315 responses were gathered from the employees of the four private commercial banks in Pakistan. The researchers tested the relationship between the four facets of psychological capital (i.e., efficacy, resilience, optimism, and hope) and the two dimensions of extra role behaviour (individual and organisational). The researchers used the SPSS version 23 to analyse the demographic profiles of the respondents, and the SmartPLS version 3 to test the hypotheses formed using the structural equation modelling technique. The researchers also investigated the mechanism through which psychological impacts extra role behaviour. Under the Job Demands-Resources (JDR) model, work engagement is employed as a mediating variable. The results of the study revealed a significant positive relationship between efficacy, optimism, and resilience with extra role behaviours. However, hope remained insignificant to extra role behaviours. The study outcomes also supported the major hypotheses on the mediating role of work engagement in the relationship between the psychological capital and extra role behaviour. Recommendations for future studies and the limitations of the present study were aslo discussed.

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Impact of ethics, trust, and optimism on performance

Cited by 23 publications

References 69 publications

A compliance—integrity framework for ethics management: An empirical analysis of local government practice

A compliance—integrity framework for ethics management: An empirical analysis of local government practice

Wellbeing in Workers during COVID-19 Pandemic: The Mediating Role of Self-Compassion in the Relationship between Personal Resources and Exhaustion

Psychological Capital Impact on Extra Role Behaviour via Work Engagement: Evidence From the Pakistani Banking Sector

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