This article refers to 'Impact of hospital transfer to hubs on outcomes of cardiogenic shock in the real world' by D.Y. Lu et al., published in this issue on pages 1927-1937.Cardiogenic shock (CS) is a complex multifactorial clinical syndrome, developing as a continuum, and progressing from the initial insult to the subsequent occurrence of organ failure and death. 1 Despite advanced management, including aetiological treatment and mechanical circulatory support (MCS), CS represents the most severe manifestation of acute heart failure 2 with in-hospital mortality varying between 30-50%, depending on the underlying aetiology. 1,3-5 CS management remains challenging and substantial investments in research and development have not yielded proof of efficacy and safety for most of the therapies tested. Evidence from randomized trials is limited, mostly because small numbers of patients are recruited, with only approximately 2000 patients being randomized in CS trials. 4 In addition, blinding is often not possible, and the primary endpoints often differ among the studies. Furthermore, designing new outcome trials in CS remains particularly challenging in this critical and very costly scenario in cardiology. In these conditions, gaps in evidence are extensive in terms of disposition decisions, use of haemodynamic monitoring, and timely deployment of interventions. 1,[3][4][5] As a result of limited evidence base and inequal distribution of facilities there is a wide heterogeneity of patterns of care between the hospitals treating CS, which may delay timely deployment of appropriate resources or may delay the patient transfer to an experienced centre for haemodynamic support or definitive intervention. Recently, new approaches to care of CS patients have focused on mechanisms beyond medical therapies per se, implying that CS management should consider appropriate organization of the health care services in order to facilitate optimal care coordination and to minimize time delay. 6 There is growing interest for developing CS centres and CS teamsThe opinions expressed in this article are not necessarily those of the Editors of the European Journal of Heart Failure or of the European Society of Cardiology.