Impact of Information Technologies, Corporate Entrepreneurship and Innovation on the Organizational Performance

Pinho, Cláudia; Ferreira, João J.

doi:10.4018/978-1-5225-1923-2.ch083

Cited by 4 publications

(3 citation statements)

References 70 publications

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“…While competitive advantage refers to an economic value that emerges out of the exploration of a combination of resources/capacities, performance refers to the economic value that the company captures through the sale of its products/services. Hence, we may expect that the performance of companies able to attain competitive advantages proves higher (Newbert, 2008; Pinho and Ferreira, 2017).…”

Section: Discussionmentioning

confidence: 99%

“…According to Clulow et al (2007), the main objective of the RBV stems from generating competitive advantage that enables companies to obtain better performance levels based upon their respective combination of resources and capacities. In fact, effective strategic management requires an understanding of the resources and capabilities of a company alongside knowledge as to how each of these resources contributes towards the formation of organisational strengths, and in the final instance, to the development of the company’s competitive advantage (Andersen, 2009; Meso and Smith, 2000; Pinho and Ferreira, 2017). Porter (1985) has already defended how the paradigm suggests an outside-looking-inwards approach, thus selecting favourable markets and afterwards developing the internal aptitudes necessary to obtain success.…”

Section: Theoretical Background Conceptual Model and Hypothesesmentioning

confidence: 99%

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Resources and capabilities’ effects on firm performance: what are they?

Ferreira

Fernandes

2017

JKM

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Purpose The purpose of this paper is to empirically examine the moderating effect of competitive advantage on the resource value and rareness combination and firm performance. Design/methodology/approach The authors adopted a quantitative research method to achieve the aims of this study. The data collected came from a sample of footwear firms and the hypotheses assessed by multivariate analysis. Findings The findings provide insights into previously inconsistent findings regarding the exploitation of resources and capabilities and contribute to resolving these issues by considering the conditions under which the resource value and rareness combination contributes to firm performance levels and the effects of competitive advantage on this relationship. Interestingly, the authors find that it cannot be inferred that the rarer the resources and capabilities combination, the greater the probability of attaining competitive advantage. Research limitations/implications As limitations, the authors would highlight the fact that the results are specific to one particular industrial sector, and thus not susceptible to the drawing of generalisations as well as the fact that the study does not make recourse to triangulating its methodology (for example, through interviews), which would generate more precise, detailed and objective information. The findings have important managerial implications and the authors close by presenting future research directions. Originality/value This study offers an explanation for previous mixed findings on the relationship between the resource value and rareness combination and firm performance and makes a contribution regarding how such combinations are of great relevance to the organisation and business strategy to turn in better performance levels.

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Section: Discussionmentioning

confidence: 99%

Section: Theoretical Background Conceptual Model and Hypothesesmentioning

confidence: 99%

Resources and capabilities’ effects on firm performance: what are they?

Ferreira

Fernandes

2017

JKM

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“…These measures enable a proactive provision of services, adopting technologies that facilitate the innovation in the health area, which is implemented in several markets (Pinho & Ferreira, 2017).…”

Section: Review Of Literaturementioning

confidence: 99%

Innovation in health-care companies: a strategy to increase customer service productivity

Miraldo

Monken

Motta

et al. 2019

INMR

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Purpose To promote access to their services, health-care companies provide various communication channels to their customers (beneficiaries) to enable the receipt of requests, such as authorization for examinations, procedures and hospitalizations. Under the approach of innovation studies, the management of customer relationship channels for health-care companies is characterized as a knowledge-intensive business service (KIBS). The purpose of this study is presenting innovation as a strategy to increase customer service productivity, as well as the monitoring of the quality of the service, the generation of health information for beneficiaries and compliance with the regulation set by the Brazilian National Health Agency (ANS). Design/methodology/approach The study is characterized as an applied research, as it proposes solutions to problems faced by supplemental health-care companies using the strategy of action research, i.e. an independent, social research with an empirical basis. Findings The result of this study shows that a computerized health-care system can increase productivity by 21.96%, and it presents an innovative solution for health-care companies to guarantee the process of meeting the demands and requests of their beneficiaries, ensuring the compliance with ANS regulations. Practical implications These results can be replicated to other healthcare companies and contribute to those seeking innovation, increased productivity and quality improvements in their services. Originality/value This work was also motivated by the lack of lstudies in the areas of health-care companies in Brazil.

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Information technology competencies as antecedents for absorptive capacity and innovation capabilities in a high-tech industry

Al–shami

Bakri

Adil

et al. 2021

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Purpose Previous studies equated information technology (IT) with the notion of effective resources. ITs improved firms’ competitive advantage and innovativeness. Yet, far fewer studies investigated types of IT competencies that corresponded to innovation capabilities, particularly in developing countries. The aim of this paper is to provide an investigation concerning the types of IT competencies and examine their influence on the innovation capabilities across high-tech firms. Design/methodology/approach A survey was randomly distributed to 274 respondents across four main sectors of Malaysian high-tech firms. The main sectors were electric and electronic, aerospace, computers and office machinery and pharmaceuticals. A structural equation model, Amos, was used to analyse data. Findings Three findings were surmised. First, IT competencies driven by IT infrastructure, alignment, management affected high-tech firms’ innovation capabilities. Second, absorptive capacity (AC) partially determined the relationship between IT infrastructure and IT alignment and innovation capabilities. AC also determined the relationship between IT management and innovation capabilities. The significance of IT competencies in the improvement of innovation capabilities was presented as a key predictor in bolstering high-tech manufacturing firms’ competitive advantage. Originality/value Two points on novelty were presented. First, by conceptualising IT competencies from resource-based theory (RBV), a shift in understanding RBV was presented. Second, alternative key predictors concerning how IT competencies could improve aspects of AC and innovation capabilities were presented.

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Impact of Information Technologies, Corporate Entrepreneurship and Innovation on the Organizational Performance

Cited by 4 publications

References 70 publications

Resources and capabilities’ effects on firm performance: what are they?

Resources and capabilities’ effects on firm performance: what are they?

Innovation in health-care companies: a strategy to increase customer service productivity

Information technology competencies as antecedents for absorptive capacity and innovation capabilities in a high-tech industry

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