Impact of noise on self-rated job satisfaction and health in open-plan offices: a structural equation modelling approach

Lee, Pyoung Jik; Lee, Byoung Kwon; Jeon, Jin Yong; Zhang, Mei; Kang, Jian

doi:10.1080/00140139.2015.1066877

Cited by 71 publications

(62 citation statements)

References 57 publications

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“…The problems experienced in open-plan offices have been widely documented in the literature (e.g., Bodin Danielsson & Bodin, 2008;De Croon, Sluiter, Kuijer & Frings-Dresen, 2005;Haapakangas, Helenius, Keskinen & Hongisto, 2008;Kim & de Dear, 2013;Lee, Lee, Jeon, Zhang & Kang, 2016;Pejtersen, Allermann, Kristensen & Poulsen, 2006). Open-plan offices are associated with various environmental complaints, particularly noise and lack of privacy (Bodin Danielsson & Bodin, 2009;Brookes & Kaplan, 1972;De Croon et al, 2005;Pejtersen et al, 2006).…”

Section: Introductionmentioning

confidence: 99%

“…The role of distractions in other problems has been explored in a few field studies. The studies examining structural equation or mediation models have linked distraction-related variables to job satisfaction (Veitch, Charles, Farley & Newsham, 2007), self-rated health (Lee et al, 2016) and emotional exhaustion (Herbig et al 2016;Laurence, Fried, & Slowik, 2013). However, all of these studies have been restricted to cross-sectional data.…”

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confidence: 99%

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Benefits of quiet workspaces in open-plan offices – Evidence from two office relocations

Haapakangas

Hongisto

Varjo

et al. 2018

Journal of Environmental Psychology

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Tämä on rinnakkaistallennettu versio alkuperäisestä julkaisusta. Tämä on julkaisun final draft -versio. HUOM.! Versio voi poiketa alkuperäisestä julkaisusta sivunumeroinnin, typografian ja kuvituksen osalta. Käytä viittauksessa alkuperäistä lähdettä: Haapakangas, A., Hongisto, V., Varjo. J. & Lahtinen, M. 2018. Benefits of quiet workspaces in openplan offices -Evidence from two office relocations.Kaikki julkaisut Turun AMK:n rinnakkaistallennettujen julkaisujen kokoelmassa Theseuksessa ovat tekijänoikeussäännösten alaisia. Kokoelman tai sen osien käyttö on sallittu sähköisessä muodossa tai tulosteena vain henkilökohtaiseen, eikaupalliseen tutkimus-ja opetuskäyttöön. Muuhun käyttöön on hankittava tekijänoikeuden haltijan lupa. This is a self-archived version of the original publication. The self-archived version is a final draft of the original publication. NB. The self-archived version may differ from the original in pagination, typographical details and illustrations. To cite this, use the original publication: Haapakangas, A., Hongisto, V., Varjo. J. & Lahtinen, M. 2018. Benefits of quiet workspaces in openplan offices -Evidence from two office relocations. Benefits of quiet workspaces in open-plan offices -Evidence from two office relocations ABSTRACT:The problems of open-plan offices are widely known. However, the factors explaining these effects have received less attention. The aim of this study was to investigate the role of office distractions in the emergence of other problems, and to examine the benefits of quiet workspaces in open-plan offices. Two organizations moved from private offices to open-plan offices that differed in the number and variety of quiet rooms. Survey data was gathered once before (N=65 and 64) and once after the office relocation (N=135 and 71). Perceived distractions increased in both organizations after the relocation. However, negative effects on environmental satisfaction, perceived collaboration and stress only emerged in the open-plan office where the number of quiet rooms was low. Increased distractions mediated the effects on collaboration and stress. Quiet workspaces, and the perceived ease of access to them, are associated with environmental perceptions, perceived collaboration and employee stress in open-plan offices.

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Section: Introductionmentioning

confidence: 99%

mentioning

confidence: 99%

Benefits of quiet workspaces in open-plan offices – Evidence from two office relocations

Haapakangas

Hongisto

Varjo

et al. 2018

Journal of Environmental Psychology

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“…• Visual comfort, access to daylight, and view [19][20][21]; • Noise distraction, lack of privacy, and communication [22][23][24][25][26][27]; • Office design [28][29][30][31][32][33].…”

Section: Introductionmentioning

confidence: 99%

“…Hongisto et al [54] denoted that it is not the sound level of noise, but the intelligibility of irrelevant background noise that determines the distracting power of speech. In addition, Lee et al [25] found that some of the workers who have high noise-sensitivity could be adversely affected by open-plan office arrangement, due to loss of speech privacy.…”

Section: Introductionmentioning

confidence: 99%

Differences in Occupants’ Satisfaction and Perceived Productivity in High- and Low-Performance Offices

et al. 2019

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This paper reports the results from a dataset comprising 9794 post-occupancy evaluation (POE) surveys from 77 Australian open-plan offices. This paper specifically focuses on a sub-set of 20 offices (n = 2133), identified from ranking 10 offices each, with the least (n = 1063) and highest (n = 1070) satisfaction scores, respectively. The satisfaction scores were evaluated on the basis of seven factors (i.e., building/office aesthetics and quality, thermal comfort and indoor air quality, noise distraction and privacy, personal control, connection to outdoor environment, maintenance and visual comfort, and individual space). Using the POE survey data from 20 offices, regression analyses and two-way ANOVA tests were carried out to understand the differences in occupants' satisfaction and perceived productivity arising from open-plan offices. According to the statistically significant regression analyses results, it was identified that building/office aesthetics and quality (β = 0.55, p < 0.001) and noise distraction and privacy (β = 0.33, p < 0.001) were the two strongest predictors contributing perceived productivity in low-performance offices. Two-way ANOVA test results for the 10 high-performance offices indicate that the perceived productivity was strongly associated with the office's physical configuration, the employees' working experience, and the working hours at that office.

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“…The traditional view of research of the open-plan design held that this type of design would facilitate more interaction and collaboration between employees, thereby contributing to increased productivity and performance [6][7][8]. However, a recent trend of research has started associating open-plan office design with negative outcomes such as increased sick leave; higher levels of stress, distraction and disturbance; as well as reduced job satisfaction and performance [9][10][11][12][13]. The underlying argument among most of these studies has been the effects of noise and distraction.…”

Section: Introductionmentioning

confidence: 99%

Sustainable Workplace: The Moderating Role of Office Design on the Relationship between Psychological Empowerment and Organizational Citizenship Behaviour in Uzbekistan

2019

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The physical format of office configuration has advanced to mirror the intricacy of modern work and the transitory nature of contemporary employment. Drawing on the social exchange theory, this study examines the effect of office design and psychological empowerment on the relationship between transformational leadership and employee organizational citizenship behaviour (OCB). A total of 216 subordinates and 49 supervisors completed questionnaire items from ten organizations in Uzbekistan. The survey was conducted in two waves and designed to have multi-source respondents. Confirmatory factor analysis was run to examine the discriminant validity of our measurement model. Ordinary least square regression-based analysis was used to analyze direct and interaction effects, and then it was followed by bootstrapping tests to identify mediation effects. Results reveal that transformational leadership is significantly related to psychological empowerment, and that psychological empowerment mediates the relationship between transformational leadership and OCB. Furthermore, the relationship between psychological empowerment and OCB is stronger in an open-plan office type. This study confirms that transformational leaders are adept at bringing out the best in their followers, influencing their OCB by increasing intrinsic motivation (psychological empowerment). Office type—specifically, open-plan offices—will intensify employee willingness to engage in extra-role behaviour.

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Impact of noise on self-rated job satisfaction and health in open-plan offices: a structural equation modelling approach

Cited by 71 publications

References 57 publications

Benefits of quiet workspaces in open-plan offices – Evidence from two office relocations

Benefits of quiet workspaces in open-plan offices – Evidence from two office relocations

Differences in Occupants’ Satisfaction and Perceived Productivity in High- and Low-Performance Offices

Sustainable Workplace: The Moderating Role of Office Design on the Relationship between Psychological Empowerment and Organizational Citizenship Behaviour in Uzbekistan

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