Impact of Office Design on Employees' Productivity; A Case Study of Banking Organizations of North Western Province in Sri Lanka

Physical Environment and Employee Happiness in Two Public Sector Offices in Colombo District

“…In the context of a Jordanian engineering company, Al-Omari and Okasheh (2017) show that the physical environment elements such as air quality, temperature, sounds, light and colours with the proper spatial arrangement are positively related to the job performances of the employees. Hansika & Amarathunga (2016) concerning the banking sector in Sri Lanka highlight similar results-office design elements such as furniture, noise, lightning, temperature and spatial arrangements have a significant positive impact on the employees' productivity. In a similar vein, Amarasena (2019) found that the working environment of academic staff in public universities is a significant factor affecting their job satisfaction.…”

“…Ashkanasy et al, (2014) describe the physical environment in an office as having four elements: personal space, spatial density, workplace identity and workflow interdependence. Referring to the Sri Lankan context, Hansika & Amarathunga (2016) considered that a better office space design would have elements such as furniture, noise, lighting, temperature, and spatial arrangement. According to Leblebici (2012), a well-arranged office space includes furniture and spatial arrangements (informal meeting places, formal meeting areas, silent areas, privacy, personal storage, generic storage, work area desks, and circulation space), as well as a comfort level (ventilation, heating, natural and artificial lighting, cleanliness and overall comfort).…”

“…A questionnaire survey was conducted with Likert scale questions to collect the required data in both Office A and B. The appropriateness of this method for the inquiry is validated by many other prior studies (Amir, 2010;Geethika & Chandrika, 2015;Hansika & Amarathunga, 2016;Al-Omari & Okasheh, 2017) which examined the impact of the physical environment of workplaces on employee job satisfaction, happiness, and performance in several employment sectors. The questionnaire for the study was divided into three parts.…”

“…An array of studies highlights employee displeasure as one of the causes of the matter (See, for example, Nafeel, 2014;Jayathilake, 2014;Mendis, 2016). Literature on organizational behavior, industrial and organizational psychology, ergonomics and so on (for instance, Richardson et.al, 2017, Judge & Church, 2000Davis et al, 2012;Ashkanasy et al, 2014;Othman et al, 2018) brings in the premise that better physical environment of offices leads to employee satisfaction or happiness (See, for example, Leblebici, 2012;Ashkanasy et al, 2014;Hansika & Amarathunga, 2016;Mohammed, 2019;Shanthakumary & Nirushika, 2020). Organizations in the modern period face a variety of challenges as a result of the dynamic character of the environment.…”

Highlighting the Design and Performance Gaps: Case Studies of University Buildings

“…As indicated earlier with green buildings, the assessments have generally been restricted to the measurement of energy being the key focus for most organizations when aiming to reduce the emissions or overall carbon footprints. When including other aspects of building performance, many studies [14][15][16][17][18][19] have discussed the significance of monitoring design and other internal building features, with a focus primarily on indoor environmental quality (IEQ ) and thermal comfort conditions. However, not much focus and practical exploration have been undertaken to consider occupant satisfaction for evaluating overall building performance and closing the loop between the occupants and building management to achieve holistic green outcomes [20,21].…”