Impact of personalization and privacy concerns on information disclosure and pricing

Chen, Chen; Duan, Yongrui

doi:10.1016/j.jretconser.2022.103099

Cited by 14 publications

(2 citation statements)

References 34 publications

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“…Our investigation is related to the literature on quality information disclosure. Among the vast literature on this area, two major categories are included: voluntary disclosure of quality information (Chen & Duan, 2022;Luo et al, 2023;Zhao et al, 2020) and mandatory disclosure of quality information (Board, 2009;Bertomeu & Magee, 2015;Bertomeu et al, 2021). The closest to our study is the voluntary disclosure of quality information, wherein firms are not obligated by policy or law to disclose such information but rather driven by their desire to maintain their reputation, mitigate litigation risks, and maximize profits.…”

Section: Literature Reviewmentioning

confidence: 99%

Quality disclosure strategy in a competitive environment with consumers' homogeneity and heterogeneity

Tan,

Wang,

Zhou

et al. 2024

Manage Decis Econ

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This study examines the optimal pricing and disclosure strategies of sellers who possess private quality information. We consider two market structures, namely, monopoly market and duopoly market; under each market structure, we further consider two characteristics of consumer preferences for the same product: homogeneity and heterogeneity. How competition and whether consumers are heterogeneous affects sellers' disclosure strategies, and profitability is the focus of our attention. Interestingly, we show that the monopolistic seller's profit is likely to increase as the disclosure cost, which is not possible in a competitive environment. We indicate that when consumers are homogeneous, sellers can obtain higher returns and are more likely to engage in quality disclosure. Finally, we show that when the market is filled with homogeneous consumers, competition always increases the motivation for sellers to engage in quality disclosure. However, when the market is filled with heterogeneous consumers, competition actually hinders sellers from engaging in quality disclosure when the cost of disclosure is low. Our results help company managers in making better disclosure and pricing strategies.

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Section: Literature Reviewmentioning

confidence: 99%

Quality disclosure strategy in a competitive environment with consumers' homogeneity and heterogeneity

Tan,

Wang,

Zhou

et al. 2024

Manage Decis Econ

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“…CBI plays a significant mediating effect in CSR, consumers' responses to purchase intention (Chen, 2022). Qi et al (2016) proposed that CSR and CR mediated word-of-mouth recommendations based on consumer identity.…”

Section: Cbi Csr and Crmentioning

confidence: 99%

Impact of Perception of Corporate Social Responsibility and Innovation on Consumer Attitude: Mediation Role of Consumer Brand Identification in Southern Fujian, China

He,

Song,

Wang

2023

IJBSI

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The image shaping and business behavior of enterprises influence their operations. It is helpful for enterprises to promote a virtuous cycle of economic progress and sustainable development based on corporate social responsibility in a healthy and sustainable economic environment. Based on the theories of corporate social responsibility and innovation perception combined with consumer identity, we constructed a model with research hypotheses in multiple dimensions such as economic responsibility, charitable responsibility, consumer responsibility, environmental responsibility, technology innovation, market innovation, consumer brand identity, purchase intention, and word-of-mouth recommendation. Provincial capitals of sub-provincial cities, prefecture- and county-level cities in southern Fujian were explored using the constructed model. The results from the model showed that perception of corporate social responsibility positively impacted the purchase intention and word-of-mouth recommendation of consumers while corporate innovation perception positively affected the purchase intention and word-of-mouth recommendation of consumers. Corporate innovation perception and perception of corporate social responsibility also influenced consumer brand identity positively. Consumer brand identity played a mediating role in the purchase intention and word-of-mouth recommendation as well as in perception of corporate social responsibility and consumer innovation perception.

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Consumer private data collection strategies for AI-enabled products

Yang,

Li,

Sun

et al. 2024

Electronic Commerce Research and Applications

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Impact of personalization and privacy concerns on information disclosure and pricing

Cited by 14 publications

References 34 publications

Quality disclosure strategy in a competitive environment with consumers' homogeneity and heterogeneity

Quality disclosure strategy in a competitive environment with consumers' homogeneity and heterogeneity

Impact of Perception of Corporate Social Responsibility and Innovation on Consumer Attitude: Mediation Role of Consumer Brand Identification in Southern Fujian, China

Consumer private data collection strategies for AI-enabled products

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