2021
DOI: 10.24018/ejbmr.2021.6.4.895
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Impact of Role Conflict and Role Ambiguity on Job Satisfaction the Mediating Effect of Job Stress and Moderating Effect of Islamic Work Ethics

Abstract: The main idea behind this study is to examine the impact of role ambiguity and role conflict on job satisfaction. This study also assesses the moderating effect of Islamic work ethics, role ambiguity, role conflict and also examine the mediating effect of job stress between role ambiguity, role conflict and job satisfaction. The questionnaire was used for data collection. 200 questionnaires were distributed among respondent out of which 175 were used for data analysis statistically descriptive statistics corre… Show more

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Cited by 16 publications
(17 citation statements)
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“…Moreover, by integrating organizational support into the nexus between the components of role conflict and the intentions to stay in the organization, the present study aims at expanding the existing literature in two ways. First, the present research augments the understanding of the nexus between the components of role conflict and the intentions to stay in the Ghanaian public sector since studies on the nexus between the components of role conflict and the intentions to stay are lacking in the Ghanaian public context (Ahmad et al, 2021;Tetteh et al, 2019). Secondly, by examining organizational support as a moderator in the nexus between the components of role conflict and the intentions to stay on the job, the study highlights the degree to which organizational support can ameliorate the nexus between the components of role conflict and the intentions to stay in the organization.…”
Section: Introductionmentioning
confidence: 84%
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“…Moreover, by integrating organizational support into the nexus between the components of role conflict and the intentions to stay in the organization, the present study aims at expanding the existing literature in two ways. First, the present research augments the understanding of the nexus between the components of role conflict and the intentions to stay in the Ghanaian public sector since studies on the nexus between the components of role conflict and the intentions to stay are lacking in the Ghanaian public context (Ahmad et al, 2021;Tetteh et al, 2019). Secondly, by examining organizational support as a moderator in the nexus between the components of role conflict and the intentions to stay on the job, the study highlights the degree to which organizational support can ameliorate the nexus between the components of role conflict and the intentions to stay in the organization.…”
Section: Introductionmentioning
confidence: 84%
“…According to the POS theory, employers demonstrate how they perceive the employees through the support rendered to them (Eisenberger et al, 2014). The support the employees receive is also a way for the employees to comprehend their assessment of the organization (Ahmad et al, 2021). This theory further contends that employees value organizational support partly because it meets their approval, affiliation, and esteem needs.…”
Section: Moderating Role Of Organizational Support On Role Conflict -...mentioning
confidence: 99%
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“…Another important observation is that a higher level of RC does not always imply positive organizational outcomes, and the effect of lack of RC need not always be negative. We acknowledge that the lack or reduced level of RC is one of the main reasons for role conflict and role stress (Ahmad et al. , 2021).…”
Section: Discussionmentioning
confidence: 99%
“…Sinamo (2016) argues that the Islamic work ethic is a moral in work that is in accordance with Islamic values so that in its implementation there is no need to think about it because the soul believes it is something good and right. Furthermore, Ahmad (2021) argues that the Islamic work ethic is an act of attitudes and behavior that is determined by Islam to its adherents to achieve a high quality of life. Islamic work ethic is the work ethic of a Muslim is the spirit to tread the straight path, in terms of making any decisions, leaders must hold the mandate, especially the judges, (Suryadi, 2021).…”
Section: Introductionmentioning
confidence: 99%