Impact of self-disclosure and communication competence on perceived listener distraction

Werle, Danielle; Byrd, Courtney T.; Coalson, Geoffrey A.

doi:10.1016/j.jcomdis.2023.106333

Cited by 7 publications

(7 citation statements)

References 42 publications

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“…Further assessment of qualitative feedback from observers in the present study support the findings of Werle et al [ 72 ], and that of Werle and Byrd [ 61 , 64 ], and indicate that fluency was less of a concern in the presence of stronger communication competence in the Post-treatment Video. For example, observers who viewed the Post-treatment Video noted that they certainly heard the interviewee stuttering, but also commented that its importance was offset by communication skills (e.g., “ The interviewee was very articulate and concise in his language and tone of voice .…”

Section: Discussionsupporting

confidence: 90%

Section: Rq1: Communication Competence Gains From the Perspective Of ...supporting

confidence: 89%

“…Alternatively, it is also possible that the stuttering was perceived as less distracting in the Post-treatment Video because it was accompanied by higher communication competence. For example, Werle et al [ 72 ] reported that untrained observers who viewed a presenter with a stuttering frequency of 15% who demonstrated high communication competence rated their perceptual stuttering as less distracting than observers who viewed the same presenter who exhibited the same 15% stuttering frequency but demonstrated low communication competence.…”

Section: Discussionmentioning

confidence: 99%

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Observer-rated outcomes of communication-centered treatment for adults who stutter: A social validation study

Byrd,

Coalson,

Werle

2024

PLoS ONE

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Previous studies have reported that adults who stutter demonstrate significant gains in communication competence, per self-ratings and clinician-ratings, upon completion of a communication-centered treatment, or CCT. The purpose of this social validation study was to determine whether communication competence ratings reported by untrained observers are consistent with client and clinician judgments of communication competence gains following CCT. Eighty-one untrained observers completed an online survey that required each to view one of two videos depicting an adult who stutters during a mock interview recorded prior to CCT or after CCT. Observers were then asked to rate the communication competence of the interviewee on a 100-point visual analog scale and provide additional demographic information. Communication competence of the adult who stutters who had completed CCT was rated significantly higher in their post-treatment video. Upon controlling for two demographic factors found to be associated with observer ratings (years of education, years the observers had known an adult who stutters), significantly higher ratings of communication competence for the post-treatment video were maintained. These preliminary findings provide social validity for CCT by demonstrating that the gains in communication competence reported in previous studies through clinician and client observations are also reported by untrained observers who are not familiar with CCT.

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Section: Discussionsupporting

confidence: 90%

Section: Rq1: Communication Competence Gains From the Perspective Of ...supporting

confidence: 89%

Section: Discussionmentioning

confidence: 99%

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Observer-rated outcomes of communication-centered treatment for adults who stutter: A social validation study

Byrd,

Coalson,

Werle

2024

PLoS ONE

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“…"; "He had a stutter and his body language looked tense but he gave great answers.") In sum, although similarly moderate stuttering was present in both videos and perceived by both respondent cohorts, qualitative data from the present study indicate that, consistent with Werle et al[57], heightened communication skills of the speaker who received training helped to minimize the relevance of stuttering severity during observers judgment.…”

supporting

confidence: 86%

“…It is also possible that observer judgment of stuttering severity was less distracting because it was accompanied by higher (or lower) communication abilities. For example, Werle et al[57] found that naïve observers who view a presenter who producing 15% SLDs but demonstrates high communication competence rate the stuttering as less distracting than the same presenter produced 15% SLDs but demonstrated low communication competence.Further assessment of qualitative feedback from respondents in the present study support the findings of Werle et al[57] and indicate that fluency was less of a concern in the presence of stronger communication competence in the Post-treatment Video Stimuli. When comparing the most neutral observers (i.e., 50% who provided the neither the most or least favorable ratings in each group; 25 th to 75 th percentile), respondents who watched the Post-treatment Video Stimuli Accordingly, respondents who viewed the Pre-treatment Video Stimuli (25 th to 75 th percentile) often focused either on stuttering alone (e.g., "He was not bold and confident about the way he deliver[s] things.…”

mentioning

confidence: 99%

Observer-rated outcomes of Communication-Centered Treatment (CCT) for adults who stutter: A preliminary study

Byrd

Coalson

Werle

2023

Preprint

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Previous studies have reported that adults who stutter demonstrate significant gains in communication competence, per self-ratings and clinician-ratings, upon completion of a communication-centered treatment, or CCT. The purpose of the present study was to determine whether gains in communication competence would also be reported by untrained observers. Eighty-one untrained observers completed an online survey that required each to view one of two videos depicting an adult who stutters during a mock interview recorded prior to CCT or after CCT. Participants were then asked to rate the communication competence of the interviewee on a 100-point visual analog scale and provide additional demographic information. Communication competence of the adult who stutters was rated significantly higher in their post-treatment video. Two observer-based factors were significantly associated with ratings of communication competence: years of education and years the respondent had known an adult who stutters. Upon controlling for these demographic factors, significantly higher ratings of communication competence for the post-treatment video were maintained. Although preliminary, findings suggest gains in communication competence demonstrated in previous studies through clinician and client observations are not limited to the sterile clinical environment, and further emphasizes the ecological validity of CCT. [ClinicalTrials.govNCT05908123; https://clinicaltrials.gov/show/NCT05908123]

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Off-camera gaze decreases evaluation scores in a simulated online job interview

Shinya,

Yamane,

Mori

et al. 2024

Sci Rep

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During the pandemic, digital communication became paramount. Due to the discrepancy between the placement of the camera and the screen in typical smartphones, tablets and laptops, mutual eye contact cannot be made in standard video communication. Although the positive effect of eye contact in traditional communication has been well-documented, its role in virtual contexts remains less explored. In this study, we conducted experiments to gauge the impact of gaze direction during a simulated online job interview. Twelve university students were recruited as interviewees. The interview consisted of two recording sessions where they delivered the same prepared speech: in the first session, they faced the camera, and in the second, they directed their gaze towards the screen. Based on the recorded videos, we created three stimuli: one where the interviewee’s gaze was directed at the camera (CAM), one where the interviewee’s gaze was skewed downward (SKW), and a voice-only stimulus without camera recordings (VO). Thirty-eight full-time workers participated in the study and evaluated the stimuli. The results revealed that the SKW condition garnered significantly less favorable evaluations than the CAM condition and the VO condition. Moreover, a secondary analysis indicated a potential gender bias in evaluations: the female evaluators evaluated the interviewees of SKW condition more harshly than the male evaluators did, and the difference in some evaluation criteria between the CAM and SKW conditions was larger for the female interviewees than for the male interviewees. Our findings emphasize the significance of gaze direction and potential gender biases in online interactions.

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Impact of self-disclosure and communication competence on perceived listener distraction

Cited by 7 publications

References 42 publications

Observer-rated outcomes of communication-centered treatment for adults who stutter: A social validation study

Observer-rated outcomes of communication-centered treatment for adults who stutter: A social validation study

Observer-rated outcomes of Communication-Centered Treatment (CCT) for adults who stutter: A preliminary study

Off-camera gaze decreases evaluation scores in a simulated online job interview

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