Impact of Supply Chain Collaboration on Value Co-creation and Firm Performance: A Healthcare Service Sector Perspective

Chakraborty, Samyadip; Bhattacharya, Sourabh; Dobrzykowski, David D.

doi:10.1016/s2212-5671(14)00233-0

Cited by 66 publications

(51 citation statements)

References 95 publications

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“…Third, the conceptualization of forward and reverse supply chains in this paper does not extend to the network structure of many supply chains, or incorporate the dimension of supply chain collaborations (Chakraborty et al, 2014;Lee and Fernando, 2015). In our conceptual models we did not extend the supply chain beyond first-tier suppliers or customers.…”

Section: Discussionmentioning

confidence: 99%

Towards conceptualizing reverse service supply chains

Ghobadian

Gallear

et al. 2016

Supp Chain Mnagmnt

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Structured Abstract:Purpose -Recognizing the heterogeneity of services, this paper attempts to clarify the characteristics of forward and the corresponding reverse supply chains of different services.Design/methodology/approach -The paper develops a two-dimensional typology matrix, representing four main clusters of services according to the degree of input standardization and the degree of output tangibility. Based on this matrix, we develop a typology and parsimonious conceptual models illustrating the characteristics of forward and the corresponding reverse supply chains of each cluster of services. Research limitations/implications -The findings of this research can help future researchers to analyse, map and model forward and reverse service supply chains, and to identify potential research gaps in the area.Practical implications -The findings of the research can help managers of service firms to gain better visibility of their forward and reverse supply chains, and refine their business models to help extend their reverse/closed-loop activities. Furthermore, the findings can help managers to better optimize their service operations to reduce service gaps and potentially secure new value-adding opportunities.Originality/value -This paper is the first, to our knowledge, to conceptualize the basic structure of the forward and reverse service supply chains while dealing with the high level of heterogeneity of services.

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Section: Discussionmentioning

confidence: 99%

Towards conceptualizing reverse service supply chains

Ghobadian

Gallear

et al. 2016

Supp Chain Mnagmnt

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“…Information sharing refers to the extent to which a firm shares a variety of reliability (Simatupang and Sridharan, 2005) relevant, accurate, complete, and confidential information in a timely manner with its supply chain partners (Cao and Zhang, 2011) that is necessary for the creation of value (value-in-use) (Chakraborty et al, 2014). When repeated through exchanges over time, information sharing inner supply chain would result in desirable outcomes of the relationship and good communication solidifies trust (Jeong and Oh, 2017) Goal congruence between supply chain partners is the extent to which supply chain partners perceive their own objectives which are satisfied by accomplishing the supply chain objectives.…”

Section: Methodsmentioning

confidence: 99%

“…The dynamic and multi-functional nature of supply chain results in often varied network partners with multiple relationships patterns, organizational culture and level of inter-connectedness (Chakraborty et al, 2014). As a result, there have been many studies about the SCC, such as Togar and Ramaswami (2005); Kumar and Nath (2014); Simatpung (2006) who formed collaboration indexs, factors have significant impact on SCC of Hartmann (2009) and studies mentioned about the consequence of SCC on the performance of enterprises written by Betts and Tadisina (2009).…”

Section: Asian Economic and Financial Reviewmentioning

confidence: 99%

“…At the same time, Kohli and Jensen (2010) determined SCC as a win-win arrangement that is likely to provide improved business success for both parties. Based on collaborative paradigm, it can be envisioned that the supply network is a collection of interdependent relationships aimed at gaining mutual benefits and be considered as an antecedent to value co-creation by deriving benefits from each other"s value propositions and competences (Chakraborty et al, 2014).…”

Section: Supply Chain Collaborationmentioning

confidence: 99%

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Supply Chain Collaboration (SCC) - A Pilot Study of Small and Medium Enterprises (SMEs) in Danang

Hang

2018

Asian Economic and Financial Review

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“…In the proposed system, a similar service model is described for the distribution of organs. Chakraborty, Bhattacharya and Dobrzykowski [11] considered the increasingly complex and interconnected nature of modern healthcare processes and their underlying information technology landscape. They conceptualised supply-chain collaboration and its related components to model healthcare processes that capture the outcome of collaboration.…”

Section: Health Care Supply Chain Managementmentioning

confidence: 99%

Facility Location of Organ Procurement Organisations in Indian Health Care Supply Chain Management

Rajmohan

Theophilus

Sumalatha

et al. 2017

SAJIE

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In health care supply chain management, particularly in the area of organ transplantation, organ procurement and the transplantation network play an important role. The organ procurement organisation (OPO) should coordinate so that organs are prepared and transported to the recipients when donors become available. The scarcity of organ supply leads to life-challenging issues for the organ recipient. In this research, the importance of the location of OPOs to coordinate with the transplant centres in India is considered, and a solution is provided by facilitating the identification of locations where organs can be procured and distributed to the nearest transplant location. The location of the distribution centres of organs are identified, based on the p-median model. This model minimises the weighted distance of the organ recipients. Initially, the demand or the population density of organ recipients with respect to particular location is recognised. Then, based on the p-median model, the location of OPOs is effectively identified. Experimental analysis proves that the proposed model performs well in facilitating the location of OPOs. The robustness of the proposed work is validated using a sensitivity analysis of the differences in the selection of OPOs when the estimated demand for organs varies. OPSOMMINGOrgaanverkryging en die oorplantingsnetwerk speel ŉ belangrike rol in die voorsieningkettingbestuur van gesondheidsorg. Die orgaan verkrygingsorganisasie moet koördineer dat organe voorberei en vervoer word na ontvangers soos wat skenkers beskikbaar word. Die skaarsheid gekoppel aan orgaanverskaffing lei tot lewensgevaarlike situasies vir die orgaanontvanger. Die belangrikheid van die ligging van orgaan verkrygingsorganisasies word oorweeg en ŉ oplossing word verskaf deur die liggings waar organe verkry en versprei kan word na die naaste oorplantingsentrum te identifiseer. Die ligging van die verspreidingsentrums word deur middel van die p-mediaan model identifiseer. Die model minimeer die geweegde afstand tot by die orgaanontvangers. Eksperimentele analise bewys dat die voorgestelde model daarin slaag om die orgaan verkrygingsorganisasies se liggings te fasiliteer. Die robuustheid van die voorgestelde model is gevalideer deur middel van ŉ sensitiwiteitsanalise van die verskille in die seleksie van orgaan verkrygingsorganisasies wanneer die geskatte vraag na organe wissel.

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Impact of Supply Chain Collaboration on Value Co-creation and Firm Performance: A Healthcare Service Sector Perspective

Cited by 66 publications

References 95 publications

Towards conceptualizing reverse service supply chains

Towards conceptualizing reverse service supply chains

Supply Chain Collaboration (SCC) - A Pilot Study of Small and Medium Enterprises (SMEs) in Danang

Facility Location of Organ Procurement Organisations in Indian Health Care Supply Chain Management

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