Impact of Usage of ICT and Performance on Quality in Higher Education Institutions: An Empirical Study

Abstract

This study presents the relationship among the quality, performance and usage of ICT in higher education. The conceptualization of quality relies on applicable knowledge and accomplishment of goals set in curricula of the subject/program-effective learning. The conceptualization of the performance is participation in active learning, to be able to finalize the tasks on time, getting high test scores, and students' progress in general. Lastly, the usage of ICT is understood as teaching and learning by using technology tools and resources-efficient learning. The results indicate that participation in the active learning, getting high test scores, and students' progress have positive effects on applicable knowledge and accomplishment of goals set in curricula of the subject/ program-effective learning. Moreover, teaching and learning by using technology tools and resources-efficient learning again have positive effects on applicable knowledge and accomplishment of goals set in curricula of the subject/ program-effective learning.