Impact of workplace safety on employee retention using sequential mediation: evidence from the health-care sector

Abstract

Purpose This study aims to examine the impact of workplace safety (WPS) on employee retention (ER) in the health-care sector in Azad Jammu and Kashmir (AJ&K), Pakistan. At the same time, a mediation relationship through job satisfaction (JS) and employee loyalty (EL) was also tested. Design/methodology/approach Structured questionnaires were used to collect the data from 300 doctors, using purposive sampling technique analysed using partial least squares (Smart-PLS 3). Findings This study’s findings supported all hypotheses, such as WPS has a significant positive relationship with ER. In addition, a mediation relationship between JS and EL was also confirmed. Furthermore, a serial mediation effect of JS and EL between WPS and ER was also confirmed in this study. Research limitations/implications This study might not fit organisations from other regions due to regional norms. In the future, this study’s model may be tested on other regions and segments of the health-care sector, such as nurses, management staff and support staff. Practical implications The present study is unique because it is based on a newly formulated framework, WPS → JS → EL → ER, under the social exchange theory, which has not been tested before. Social implications In a safe environment, doctors will feel relaxed, stay longer and provide better services; resultantly, patients will get better treatment. Originality/value This study tested the sequential mediation effect through JS and EL for the first time in ER, which was missing previously, to the best of the authors’ knowledge. This will add more insights to the safety-retention literature in health-care settings. Furthermore, this study is also the first attempt to explore the relationship between WPS and ER in the health-care sector in AJ&K.

The role of compensation in shaping employee’s behaviour: a mediation study through job satisfaction during the Covid-19 pandemic

“…Partial Least square (PLS) is suitable for testing structural and measurement models simultaneously to obtain a thorough analysis for intent relationships (Aman-Ullah, Aziz, & Ibrahim, 2021a; Aman-Ullah, Aziz, Ibrahim, Mehmood, & Abbas, 2021b, Aman-Ullah et al. , 2022a, b). To perform the PLS, an algorithm involving factor loadings, composite reliability and average extracted variance was applied whereas the value of R 2 and t-statistics were calculated through bootstrapping (Henseler et al.…”

“…Furthermore, past studies have shown a significant association of job satisfaction with employee retention and turnover intentions (Aman-Ullah et al. , 2022a, 2022b; Bangwal & Tiwari, 2019). Similarly, job satisfaction has been reported to be significantly associated with compensation (Muguongo et al.…”

Pengaruh Keselamatan Tempat Kerja dan Budaya Aman terhadap Retensi Karyawan dan Loyalitas Karyawan

“…Lingkungan kerja digambarkan sebagai lingkungan fisik, misalnya kebisingan, getaran, ventilasi dan suhu dll (Hafeez et al, 2022). Karyawan lebih mungkin untuk tinggal di perusahaan di mana suasana kerja yang diharapkan dipertahankan (Majid et al, 2014), dan dengan situasi kerja yang tidak memadai seperti pencahayaan yang buruk, perabotan yang tidak memuaskan, dll, karyawan enggan bekerja untuk dalam jangka waktu yang lebih lama (Aman- Ullah et al, 2022). Fokus utama organisasi tetap pada menawarkan pekerjaan yang lebih baik kepada karyawan serta mempertahankan mereka dengan menyediakan lingkungan kerja yang baik (Mayer et al, 2022b).…”

“…Hal demikian bermakna bahwa diperlukannya keselamatan tempat kerja dan budaya aman yang tinggi dalam lingkungan perusahaan agar karyawan merasa diperhatikan, nyaman, dan memiliki rasa tanggung jawab serta memiliki pada perusahaan yang tinggi. Selain itu, tidak adanya keselamatan berdampak besar pada sikap dan perilaku karyawan, seperti kepuasan kerja, loyalitas karyawan, dan retensi karyawan (Aman- Ullah et al, 2022).…”

“…Jenis perubahan ini mengacu pada perubahan terus menerus dalam pertimbangan etika dan moral serta kemampuan untuk mempengaruhi orang lain melalui interaksi dan komunikasi. Integrasi sistem ini juga dapat mendorong kesadaran karyawan terhadap promosi keselamatan di lingkungan organisasi (Aman- Ullah et al, 2022).…”