Impacts of Tourist Loyalty on Service Providers: Examining the Role of the Service Quality of Tourism Supply Chains, Tourism Logistics, Commitment, Satisfaction, and Trust

Cheunkamon, Ekkapong; Jomnonkwao, Sajjakaj; Ratanavaraha, Vatanavongs

doi:10.1080/1528008x.2021.1995564

Cited by 13 publications

(7 citation statements)

References 115 publications

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“…Perceptions of government services and individual organizations will engage the attraction of tourists, including their understanding of destinations [93]. Hence, commitment, trust, and satisfaction influence tourist loyalty [94,95]. We formulate the following hypothesis based on the previous discussions.…”

Section: Loyaltymentioning

confidence: 99%

Understand Delegates Risk Attitudes and Behaviour: The Moderating Effect of Trust in COVID-19 Vaccination

Chen

Luo

2023

IJERPH

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The continuing COVID-19 pandemic has prompted many people to receive the needed vaccines. However, how trust in vaccination affects the attitude and behavior of delegates attending a convention in Macau has yet to be determined. Accordingly, we applied quantitative method in conducting a survey involving 514 participants and analysed the data using AMOS and SPSS. The results showed that trust in vaccines has a significant impact on moderating the relationship between risk attitude and satisfaction. Trust in vaccines has a significant positive effect on involvement. Risk attitude negatively affects involvement, satisfaction, and loyalty. The major contribution of this research is the introduction of a model based on trust in vaccination. To boost delegates’ confidence to attend convention activities, governments and organizations should deliver accurate information on vaccines and pandemic risks, and that delegates should obtain accurate information about it. Lastly, unbiased and professional operators of the MICE industry also can offer precise COVID-19 vaccination information to reduce misperception and increase the security.

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Section: Loyaltymentioning

confidence: 99%

Understand Delegates Risk Attitudes and Behaviour: The Moderating Effect of Trust in COVID-19 Vaccination

Chen

Luo

2023

IJERPH

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“…It can be seen that the willingness to consume can reflect people's intentions to participate in activities or purchase goods, thereby anticipating the decision-making process and evaluating the degree of involvement, trust, and demand for actual actions. Some scholars believe that living and tourism are consumption intentions and behaviors [74,75]. Consumption willingness can be assessed in terms of continuous consumption, recommending relatives and friends to consume, and sharing experiences [74].…”

Section: Willingness To Consumementioning

confidence: 99%

“…Consumption willingness can be assessed in terms of continuous consumption, recommending relatives and friends to consume, and sharing experiences [74]. Consumption behavior, part of which is recommending relatives and friends to consume together, can be measured to determine consumption [75]. It is confirmed that there are differences in the views of different stakeholders.…”

Section: Willingness To Consumementioning

confidence: 99%

“…The quality of the decision-making effect will likely affect the people's willingness to go to the local area for leisure and tourism activities. The level of willingness to consume affects the degree of involvement in actual consumption behavior [19][20][21][22][23]60,[70][71][72][73][74][75].…”

Section: Willingness To Consumementioning

confidence: 99%

“…This study aimed to explore the impact of the Three Gorges Dam on urban development and people's willingness to live, relax, and travel. The study referred to the relevant literature on the Three Gorges Dam [6][7][8][9][10][11][12][13][14][15] and the relevant research results on water resources, tourism development, consumption willingness, and urban development [61][62][63][64][65][66][67][68][69][70][71][72][73][74][75][76][77][78][79]. We collected data from various aspects, obtained the opinions of people with different identities, and conducted logical derivation through exploration, discovery, and induction [84].…”

Section: Research Frameworkmentioning

confidence: 99%

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Influence of Rural Development of River Tourism Resources on Physical and Mental Health and Consumption Willingness in the Context of COVID-19

Lin

Ting

Huang

et al. 2022

Water

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This study took the Three Gorges Dam as an example and discussed the influence of river regulation decisions on the sustainable development of surrounding villages. The study used mixed research methods, snowball sampling, and convenience sampling to obtain samples. The questionnaire samples were analyzed by basic statistical tests, t-test, and structural equation modeling (SEM). The respondents’ opinions were collected through semi-structured interviews and finally the results were discussed by multivariate analysis. The findings were that even though the villages were not well developed in terms of economy, environment, and natural ecology, as long as the community security could be stable, the living could be safe and convenient, people’s daily life patterns and leisure behaviors could be maintained, and people could stabilize their minds and emotions and maintain physical and mental health in order to meet their living needs and reduce the burden. There would be time and funds to invest in leisure, tourism activities, and consumption behavior. If the above consumption patterns are continued, people will gain positive perceptions, stimulating people’s willingness to invest in property purchases or to make travel plans again.

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Metaverse for tourists and tourism destinations

Ioannidis,

Kontis

2023

Inf Technol Tourism

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Impacts of Tourist Loyalty on Service Providers: Examining the Role of the Service Quality of Tourism Supply Chains, Tourism Logistics, Commitment, Satisfaction, and Trust

Cited by 13 publications

References 115 publications

Understand Delegates Risk Attitudes and Behaviour: The Moderating Effect of Trust in COVID-19 Vaccination

Understand Delegates Risk Attitudes and Behaviour: The Moderating Effect of Trust in COVID-19 Vaccination

Influence of Rural Development of River Tourism Resources on Physical and Mental Health and Consumption Willingness in the Context of COVID-19

Metaverse for tourists and tourism destinations

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