Implementation of comprehensive medication management at supermarket pharmacies in a pharmacy network

Doong, Katie; Berenbrok, Lucas A.; Coley, Kim C.; Carroll, Joni C.; Richardson, Reneé; Antinopoulos, Brandon; Patel, Ami; McGivney, Melissa Somma

doi:10.1016/j.japh.2019.04.006

Cited by 8 publications

(8 citation statements)

References 13 publications

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“…Of note, the supermarket chain pharmacy contract period began in October 2017, and a support process similar to that of the QET was implemented in these pharmacies after that time. Details regarding the implementation of this payor contract for CMM at the supermarket chain pharmacies are reported separately [ 19 ]. The total of 1031 CMM encounters represents, on average, 258 CMM encounters per month for participating pharmacies.…”

Section: Discussionmentioning

confidence: 99%

A Student Pharmacist Quality Engagement Team to Support Initial Implementation of Comprehensive Medication Management within Independent Community Pharmacies

et al. 2020

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In 2017, the Pennsylvania Pharmacists Care Network (PPCN), an enhanced pharmacy services network, and STRAND Clinical Technologies partnered to launch a payor contract with a Pennsylvania Medicaid Managed Care Organization for the provision of comprehensive medication management (CMM) at PPCN pharmacies. PPCN and the Community Leadership and Innovation in Practice Center at the University of Pittsburgh School of Pharmacy partnered to create the Quality Engagement Team (QET), a group of student pharmacists formed with the intent to support the initial implementation of this contract. The QET supported the pharmacies through biweekly phone calls, which led to increased pharmacist engagement and produced impactful patient encounter stories that were then reported back to the payor. We utilized Active Implementation Frameworks and select implementation strategies from the Expert Recommendations for Implementing Change project throughout the implementation period. The QET supported the successful implementation of this payor contract, which saw an increase in CMM encounters completed by the pharmacists during each month of the four-month contract period. Students, pharmacists and the payor each derived meaningful benefits from this initiative. Student pharmacists can be a powerful asset in the implementation of payor programs within an enhanced pharmacy services network, resulting in the mutually beneficial and sustainable support of the network.

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Section: Discussionmentioning

confidence: 99%

A Student Pharmacist Quality Engagement Team to Support Initial Implementation of Comprehensive Medication Management within Independent Community Pharmacies

et al. 2020

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“…There are various ways to display qualitative results. This can be as simple as reporting themes with supporting data (ie, participant quotes) in the text 38 or involve more complex tables, 39 diagrams, call out boxes, or mapping. 40 Both a table and text were used to present their 4 themes, 12 subthemes, and select participant quotes labeled with non-meaningful codes (eg, Participant 7).…”

Section: Data Displaymentioning

confidence: 99%

Research and scholarly methods: Semi‐structured interviews

Adeoye-Olatunde

Olenik

2021

J Am Coll Clin Pharm

194

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The popularity and value of qualitative research has increasingly been recognized in health and pharmacy services research. Although there is certainly an appropriate place in qualitative research for other data collection methods, a primary benefit of the semi‐structured interview is that it permits interviews to be focused while still giving the investigator the autonomy to explore pertinent ideas that may come up in the course of the interview, which can further enhance understanding of the pharmacy service being assessed. The purpose of this narrative review is to summarize methodological considerations and procedures for conducting semi‐structured interviews in pharmacy services research. In this article, we propose the Seven Steps to Conducting, Analyzing, and Reporting Semi‐Structured Interview Data (7S CARS‐SID) for Pharmacy Services Research. While many of the proposed steps can be applied to various qualitative methods and types of research, this narrative review intentionally focuses discussion on semi‐structured interviews and pharmacy services research. These seven steps along with the cited resources and applicable examples provide novice qualitative researchers with a step‐by‐step introductory guide to conducting qualitative pharmacy services research using semi‐structured interview methods. Finally, the 7S CARS‐SID for Pharmacy Services Research is intended to be a tool for assisting readers, reviewers, and editors of the Journal of the American College of Clinical Pharmacy to better understand the methodology behind qualitative research papers using semi‐structured interview methods.

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“…Experience with one Medicaid payor in Pennsylvania demonstrated that pharmacists are able to engage patients, especially in rural areas, who have otherwise found it difficult to engage in their care and are able to amplify the impact of care managers who now actively refer patients to community pharmacists in our network . The pharmacists have been able to work as a team with their whole staff to successfully implement comprehensive medication management into the service offerings . The accessibility of the pharmacist and the pharmacy location, coupled with the pharmacist knowledge of drug therapy, drug formularies, local relationships, and ability to document and demonstrate outcomes, has been a key asset of interest to payers engaging with community pharmacies …”

Section: The Time Is Now—making the Casementioning

confidence: 99%

“…27 The pharmacists have been able to work as a team with their whole staff to successfully implement comprehensive medication management into the service offerings. 28 The accessibility of the pharmacist and the pharmacy location, coupled with the pharmacist knowledge of drug therapy, drug formularies, local relationships, and ability to document and demonstrate outcomes, has been a key asset of interest to payers engaging with community pharmacies. 13 1.5 | Successful advocacy efforts growing to support pharmacist access as a provider in the community Selected states have amended and enacted new laws and regulations removing barriers and allowing pharmacists to more broadly provide primary care and medication-related services to people in a community pharmacy setting.…”

Section: Payers Are Recognizing Need For Engaging Pharmacists In Comentioning

confidence: 99%

Unrealized potential and unrecognized value: Community‐based pharmacy practice is reinventing itself—Join the movement

McGivney

Pope²,

Trygstad

2019

J Am Coll Clin Pharm

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Implementation of comprehensive medication management at supermarket pharmacies in a pharmacy network

Cited by 8 publications

References 13 publications

A Student Pharmacist Quality Engagement Team to Support Initial Implementation of Comprehensive Medication Management within Independent Community Pharmacies

A Student Pharmacist Quality Engagement Team to Support Initial Implementation of Comprehensive Medication Management within Independent Community Pharmacies

Research and scholarly methods: Semi‐structured interviews

Unrealized potential and unrecognized value: Community‐based pharmacy practice is reinventing itself—Join the movement

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