“…In Factor 2: Level of skill acquisition and involvement of people (variables 6, 7, 8, 9, 12, 13, 14, and 15), the variables that scored high weights are Employees are responsible for pursuing quality improvements activities to road construction (0.931) and Employees are properly qualified to perform the work on the project (0.927). These findings are consistent with similar results obtained for qualityassurances practices incorporated in the construction SMEs such Mofokeng & Thwala (2012); Obare et al (2016). Van Wyk (2003 summarised that, while project success still depends on formal project-management systems (project planning, cost control, and so on) and the availability of skilled people, the key point is that team members need to work with each other in a supportive setting in order to achieve successful project outcomes (Arditi & Gunaydin, 1997;Aigbavboa & Thwala, 2014); this leads to an increased ability for the designer and client to develop a shared understanding (Nkomo, Desai & Peerbhay, 2016).…”