2024
DOI: 10.4018/979-8-3693-2019-8.ch009
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Implementing Artificial Intelligence and Virtual Experiences in Hospitality

Mohammad Badruddoza Talukder

Abstract: AI and virtual experiences have revolutionized the hotel and tourism business, offering new opportunities to improve visitor experiences, speed up processes, and increase customer satisfaction. Technology is transforming hospitality to boost efficiency and innovation in this fast-paced environment. Hotel websites and mobile apps need chatbots and virtual assistants to handle bookings, inquiries, and personalized advice efficiently. Virtual tours show hotels, facilities, and neighborhood activities to assist tr… Show more

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Cited by 17 publications
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