Implementing Digital Transformations in Higher Education Following COVID-19: A Norwegian Case Study

Laterza, Vito; Asante, Michael Oduro; Tømte, Cathrine; Pinheiro, Rómulo

doi:10.1007/978-3-031-27758-0_11

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Public Service Resilience in a Post-COVID-19 World: Digital Transformation in Nordic Higher Education

Asante,

Liyanapathiranage,

Pinheiro

2023

The Impact of Covid-19 on the Institutional Fabric of Higher Education

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This chapter draws on seminal contributions from the crisis management and resilience literature to develop and test a new framework for organisational resilience in higher education in the context of digital transformation. The study unpacks developments before and during the COVID-19 crisis and sheds light on crucial endogenous and exogenous factors likely to determine resilience outcomes. It does so by developing and testing a novel analytical framework centred on resilient antecedents, processes and outcomes. The empirical findings suggest that, in the Nordic countries, higher education institutions denote a high ability to adapt to new situations whilst retaining both function and identity, that is, they are resilient. We identify and unpack a number of key resilient drivers and reflect on the implications for research and practice going forward.

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