Implementing Large-Scale Data-Driven Quality Improvement in Assisted Living

Administrator Turnover in Oregon Assisted Living and Residential Care Communities, March 2020–February 2021

“…For instance, administrator turnover can lead to loss of institutional support and memory, 7 an integral part of sustainable quality improvement interventions. 8 Furthermore, high management turnover can result in a workforce environment unsupportive of direct care workers, leading to high turnover among the latter. 6 Finally, differential administrator turnover can exacerbate the existing inequalities between groups of AL/RCs (eg, small vs large; nonprofit vs for-profit).…”