Implementing telecare: <i>practical experiences</i>

Brownsell, Simon; Blackburn, S.; Aldred, Hazel; Porteus, Jeremy

doi:10.1108/14608790200600010

Cited by 11 publications

(7 citation statements)

References 2 publications

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“…With an aging population, the care of older people and the role of the telecare system will become increasingly important [28]. Both perceived ease of use and perceived usefulness are crucial determinants to predict intention to use the telecare system.…”

Section: Structural Model Resultsmentioning

confidence: 99%

Extending the TAM Model to Explore the Factors Affecting Intention to Use Telecare Systems

Su¹,

Tsai²,

Hsu³

2013

JCP

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The purpose of the study is to integrate patient trust with the Technology Acceptance Model in order to explore the usage intention model of Telecare systems. The proposed framework is validated with 365 respondents from Nantou County, which is located in Taiwan. The findings show that patient trust (social trust and institutional trust) has significantly positive effects on the perceived ease of use, and perceived usefulness separately, which in turn influence usage intention. This study also confirms that both perceived ease of use and perceived usefulness are important mediators between patient trust and usage intention. According to the statistical results, the proposed model fits very well for the samples. This study emphasizes that hospital managers should pay more attention to building a trusting relationship between the elderly and caregivers, and improving the quality of the system. The integrative viewpoint implies that a successful telecare system is not only an information system but also a service provider/department to the patients. The findings may be used as a theoretical basis for future research and can also offer empirical foresight to the executives and managers of hospitals when they initially introduce and promote the telecare systems into their surrounding community.

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Section: Structural Model Resultsmentioning

confidence: 99%

Extending the TAM Model to Explore the Factors Affecting Intention to Use Telecare Systems

Su¹,

Tsai²,

Hsu³

2013

JCP

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“…The mainstreaming of telecare is falling well short of government's aspirations and there is now considerable doubt as to whether the target that, by 2010, all homes that require telecare will be receiving it can realistically be achieved [10]. Recognised barriers to take up include overcoming the enormous organisational complexity of the care delivery process.…”

Section: What Is Telecare?mentioning

confidence: 99%

Attitudes to telecare among older people, professional care workers and informal carers: a preventative strategy or crisis management?

Hanson

Percival

Aldred

et al. 2007

Univ Access Inf Soc

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This paper reports findings from an attitudinal survey towards telecare that emerged from twenty-two focus groups comprising ninety-two older people, fifty-five professional stakeholders and thirty-nine carers. These were convened in three different regions of England as a precursor to telecare service development. The results from this study suggest that informants' views were shaped by prior knowledge of conventional health and social care delivery in their locality and the implication is that expectations and requirements in respect of telecare services in general are likely to be informed by wider perceptions about the extent to which community care should operate as a preventative strategy or as a mechanism for crisis management. to 'mainstreaming' telecare services in the homes of older people.A major impetus for the formation of the consortium was the inclusion of three project partners where live telecare installations were planned to take place within the lifetime of the project. These provided field sites for action research that constituted three very different physical settings, each representing a major type of housing for older people.Barnsley's patients are living in mainstream housing stock, much of which comprises ageing terraced and semi-detached houses and post-war council flats that were not inclusively designed. The Anchor Trust is developing a technology-enabled retirement village in South Bucks, with houses and bungalows for sale to more affluent older people as well as affordable housing in the form of flats and bungalows for rent, whilst Thomas Pocklington Trust, a leading provider of housing for people with impaired vision, is currently upgrading its extra care housing scheme for older people in Plymouth. Before embarking on any telecare interventions in these varied physical settings, the consortium felt it was important to benchmark the opinions and attitudes to telecare held by older people, care professionals and informal carers in all three areas where the service would subsequently be introduced. What is Telecare?Promoting the independence of older people forms a key part of the government's health and social care agenda, and new care delivery models supported by information and communication technology (ICT) are being developed to assist in realising this goal [2,3].Telecare is one such model that uses ICT to bring health and social care directly to the end user by providing safety and security monitoring, physiological health and activity A typical telecare service involves a system connecting sensors of various kinds that are dispersed in the homes of (or worn by) an older person, to a call centre. The sensors are either activated directly by the user, or raise an alert passively by recognising and responding to a change in the user's status such as a fall. The alert goes to a call centre, which then triggers a response that may involve informal carers, resident or mobile support staff or an emergency service, as required [8]. In some ways, then, telecare is simply an e...

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“…Increased use of assistive technology is also seen as a potentially cost-effective way of maintaining the independence and well-being in our ageing population, including those older people with long-term conditions (Audit Commission, 2004; Department of Health, 2005, 2008c; National Service Framework (NSF), 2010). Assistive technology should not, however, replace hands-on support and has to be integrated with other important components of an older person’s care package (Alaszewski and Capello, 2006; Brownsell et al, 2006) and in so doing can act as a catalyst for integrating services in a person-centred way (Department of Health, 2009). To be most effective, assistive technology has to be properly assessed and targeted to take account of required tasks and activities and environmental features (FAST, 2010).…”

Section: Introductionmentioning

confidence: 99%

Demonstrating daily living devices to older people with sight loss: A programme evaluation with implications for good practice and policy development

Percival

2012

British Journal of Visual Impairment

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This article describes and evaluates a programme of assistive technology demonstration projects that aimed to identify the information and support needs, as well as preferences and priorities, of older people with sight loss. The programme involved a series of projects across five sites managed by a major provider of housing and care services to people with sight loss. Projects typically involved specially trained lead members of staff displaying, discussing and demonstrating daily living devices and encouraging service users to try out items of interest. Programme evaluation reveals that although participants with sight loss have limited knowledge of generic and low-vision devices, they are keen to find technological solutions to routine difficulties, and value devices of practical design and ease of use that promote safety and independence. Evaluation also indicates that participating support staff would benefit from increased levels of awareness, confidence and training to maximize and operationalize service users’ access to, and appropriate use of, assistive technology.

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Implementing telecare: practical experiences

Cited by 11 publications

References 2 publications

Extending the TAM Model to Explore the Factors Affecting Intention to Use Telecare Systems

Extending the TAM Model to Explore the Factors Affecting Intention to Use Telecare Systems

Attitudes to telecare among older people, professional care workers and informal carers: a preventative strategy or crisis management?

Demonstrating daily living devices to older people with sight loss: A programme evaluation with implications for good practice and policy development

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