Abstract:Societies throughout the world are rapidly undergoing considerable change. Drucker (1985), the organizational management consultant, has predicted that the impending crises brought on by changes in society will pose an even greater threat for public-service institutions than for private-sector enterprises. As someone employed by the public sector and dedicated to it, I was at first disconcerted upon reading this projection. Then I was reminded of something else I had once read, about the Chinese character for … Show more
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