Importance of dialogue in psychological counselling to avoid stress anxiety of Generation Z

Abstract

This article studies the problems of so-called Generation Zers who are currently entering the workforce and most of them are still going to universities. They were born in the digital era and tend to spend their time on the Internet; even they can be considered to be educated or grown-up fuelled with Internet resources. This process has negative consequences on human mental health since Generation Z is isolated from society and are lack of face-to-face communication. This study examines some psychological and educational characteristics of modern students: stress, speaking anxiety in non-native subjects, lack of communication, psychological factors causing depression during the educational process, counselling, psychotherapy, etc. The authors of this study suggest that cognitive behavioral therapy is the best method to clean the mind, improve behavior and learn without anxiety. As a research result, the most important principles of counselling are examined during research, and in the conclusion part, recommendations are made to change teaching methods and the way of communication for Generation Zers since they belong to the digital technology era.