“…Therefore, together with DHS, the university research team conducted multiple focus groups to obtain insight to guide the professional development of new and continuing CPS workers and to identify organizational processes that may be implemented to support the vision of the department to be a model agency for CPS. We followed an approach of using semi-structured focus groups examining caseworkers' perceptions, similar to prior research that examined caseworkers' practices in cases involving domestic violence (Bourassa, Lavergne, Damant, Lessard, & Turcotte, 2008) and caseworkers' analysis of risk and protective factors when deciding to remove a child from the home (DeRoma, Kessler, McDaniel, & Soto, 2006).…”