Impossible Burdens: White Institutions, Emotional Labor, and Micro-Resistance

Caring moments and their men: masculine emotion practice in nursing

“…Building on Hochschild (1983), research in the sociology of emotions has focused on how gender shaped the emotional labor of workers-the work that individuals had to perform on their emotions as a result of the demands of their jobs. This focus on emotion work in service to paid labor has produced a stunning array of empirical research, including research on airline attendants, pilots, lawyers and paralegals, nail salon workers, and healthcare workers (Erickson & Grove, 2008;Evans, 2013;Evans & Moore, 2015;Hochschild, 1983;Kang, 2010;Pierce, 1995;Stacey, 2011).…”

Beyond the cool pose: Black men and emotion management strategies

“…Although less has been done on Black women, Wingfield's () work shows us that negative stereotypes surrounding their race and gender also inform their emotion management, with attention being paid toward not becoming the angry Black woman. Evans and Moore () also shows us that Black women in the White‐dominated workplace have many of the same concerns regarding avoiding stereotypes and suppressing their frustrations as Black men. And yet, there does seem to be a space for Black women to take on an intimidating image to be taken more seriously at their job (Wingfield, ).…”

“…Both law students and commercial airline flight attendants and pilots may downplay dissatisfaction and annoyance to protect their feelings and avoid further thoughts of anger while navigating White institutional spaces. That is, this strategy of downplaying annoyance is meant to avoid personally getting upset and “resist and reject the emotional injury of white racism” while focusing instead on the job at hand,” (Evans & Moore, , p. 447). In deciding how to respond to upsetting situations, one Black pilot admits, “they're gonna think that oh sooner or later the head is gonna shake, the fingers gonna point, you gonna start showing black angry tendencies.…”

“…In deciding how to respond to upsetting situations, one Black pilot admits, “they're gonna think that oh sooner or later the head is gonna shake, the fingers gonna point, you gonna start showing black angry tendencies. And then you might actually scare the passengers 'cause now you're a black angry man,” (Evans & Moore, , p. 446). As a result, he must find a different way to react to highly emotional situations or become risk being seen as a threat.…”

Activating Controlling Images in the Racialized Interaction Order: Black Middle‐Class Interactions and the Creativity of Racist Action

“…While prior research has examined the experiences of black professionals in their workplaces, my theoretical angle and empirical focus remain different. First, much literature on black professionals' experiences of their workplaces is U.S.‐based (Evans ; Evans and Feagin ; Evans and Moore ; Harlow ; Moore ; Pierce ; Wingfield , ). In contrast, my research is British‐based, which is important for showing the international flow of controlling images and racialized interaction orders that subjugate black people.…”