Improve Navigation of the Webmail Interface using Arabic Voice Commands for Elderly and Disabled Employees: A Computer Application

Abstract

The development of humanitarian assistance applications has revolutionized business efficiency and daily convenience. Voice recognition technology (VRT), with its improved accuracy, has found extensive use in various fields, including assistance programs for individuals with disabilities or limited mobility in vehicles, homes, and websites. The authors have developed "Asis_Webmail," a computer application (PC-App) written in Python, to enhance the accessibility and usability of Webmail for Arabic-speaking seniors and physically disabled employees. The application allows users to navigate the webmail interface using Arabic Voice Commands (AVC), promoting independence and functionality in their daily lives. The effectiveness of "Asis_Webmail" was assessed through a survey of disabled employees, who reported finding the application useful and mentioning improved interaction with their email interface. Ultimately, this application aims to empower Arabic-speaking individuals, regardless of mobility disability levels, to independently use the Webmail interface using AVC, thereby promoting independence in both social and functional aspects of their lives.