Improvement Motivation, Communication, And Engagement Human Resources For Accreditation Hospitals With “Photovoice

Abstract

Abstract. Hospital accreditation is an effort to improve the quality of hospitals. All employees in the hospital must support these efforts. To increase employees' motivation, communication, and involvement in carrying out accreditation. One way to achieve it is done by Photovoice, which is a participatory research method by involving all employees in the hospital in one activity by "identifying, representing, and strengthening communication through photographic techniques". This study aims to provide a communication space for the members of RSUD Dr. Soedono Madiun to express the circumstances, strengths, and problems they face related to Accreditation and facilitate the hospital community to express their views, thoughts, and ideas about accreditation. The research method used Participatory Action Research (PAR) with 5 stages of implementation, namely: 1) Recruiting photovoice participants and introducing photovoice through FGD; 2) Taking and collecting photos; 3) Discussing the photos; 4) Holding photo exhibition; and 5) Evaluating the activities. The subjects in this study were the members of RSUD Dr. Soedono Madiun. As a result of this community service activity, 16 working groups contributed to Hospital Accreditation. The response from all working groups was very positive. They felt that their contribution to accreditation was indispensable. All groups displayed photos of their struggles to carry out the accreditation. In conclusion, Photovoice can increase motivation, communication, and attachment both physically and mentally for the employees in hospitals in carrying out accreditation on an ongoing basis to improve the quality of hospitals and the quality of reliable human resources.