Improvement of Quality of Higher Education Institutions as a Basis for Improvement of Quality of Life

Abstract

This paper aims to propose a quality assessment model for higher education institutions in the technical–technological field and a system for decision support and optimal management strategies for quality improvement. Obtaining research results is based on surveying stakeholders in higher education and obtaining quantitative data regarding key performance indices. Quantitative data and the genetic algorithm method are applied to determine optimal management strategies for quality improvement. Quality in the higher education sector is among the current issues in the academic community. By monitoring and researching the higher education field and analysing the literature and the current situation in the system of higher education in developing countries, it can be concluded that there is no single way to assess the quality of higher education institutions. This knowledge was a good starting point for the research presented in this paper. Accordingly, the findings include developing a system for quality assessment and the ranking of higher education institutions. Additionally, evaluating the relevance of key performance indicators of higher education institutions differs from different stakeholder perspectives. However, it is possible to develop a system for decision support and the selection of the optimal strategy for improving the performance of study programs and higher education institutions with regard to quality. The practical implications include defining a decision support system that enables the adoption of optimal decisions by the management teams of higher education institutions to improve study programs and the performance of the higher education institutions. The presented system may enable the benchmarking, simulation, and verification of different scenarios for improving the quality and performance of higher education institutions. In this paper, the authors analysed the characteristics, benefits, and drawbacks of different ranking systems to develop and introduce a novel ranking system that suggests weights for the ranking criteria and different perspectives regarding new digital age requirements. The model was tested, and the results are presented to demonstrate the advantages of the developed model. The originality of the research lies in the presented novel model that can be made available to government institutions and serve as a basis for the overall ranking and evaluation of higher education institutions, with the possibility of developing a performance-based funding system. Additionally, other stakeholders can gain an insight into the performance of an institution in relation to their needs and goals.

The Roles of Information and Communication Technology (ICT) in Transforming Students Learning Outcomes at STMIK DCI Tasikmalaya

“…The Roles of Information and Communication Technology (ICT) in Transforming Students Learning Outcomes at STMIK DCI Tasikmalaya with expectations where the use of informatics is not only for learning but also helpful in entering the world of work in the future (Lazić et al, 2021).…”

“…We also find that this information technology is not only used as a method or means to facilitate lecture activities at the University of Tasikmalaya but technology has also been used. Enable students to solve problems in their lectures, such as searching for data, processing data, communicating learning outcomes efficiently, and following the functions created to facilitate learning with the orientation of the productivity of learning outcomes to be achieved (Lazić et al, 2021).…”

A case study on 360 Degree Evaluation of Programme Performance Indicators to Enrich Student Learning Experience at Middle East College

“…In academic institutions, quality assessment and monitoring of the key performance indicators facilitate a sustainable model to evaluate programmes' quality objectively. Programme performance Indicators are considered the guide values for deciding whether a programme has achieved its goal or not [1].The key indicators for evaluating educational programmes are the teaching and learning activities, the quality of faculties, and the research initiatives [2]. The periodic assessment of academic programmes using the performance indicators supports reshaping the existing programme structure and activities to strengthen the programme's objectives [3].…”

Roles and challenges of innovation, industry 4.0, and sustainability competencies development in engineering students

“…Una forma de describir la calidad es a través de como evaluamos esta, como lidiamos con ella en el contexto de las IES. En este sentido, entonces se hace necesario contar con indicadores que permitan la evaluación y el seguimiento de la calidad a través de indicadores [59]. En este contexto, la evaluación y el seguimiento de la calidad a través de indicadores son herramientas de gestión necesarias.…”