Improvement of the System of Motivation and Stimulation of Work Based on the Assessment of the Level of Satisfaction of the Employees at the Enterprise

Abstract

The article proposes ways to improve the system of motivation and work stimulation in the medical institution based on the results of assessing the level of satisfaction of employees. The evaluation of the level of satisfaction of employees with the system of motivation and labor incentives showed that employees are not completely satisfied with it. Thus, only 20% of respondents were completely satisfied with it. Among the methods of financial and material stimulation, the majority of employees recognized traditional stimulation in the form of a high level of wages in the first place, and in the second place – additional benefits from the institution: payments for education, trainings, seminars, medication, rest. Also, employees expressed a desire to increase the level of motivational influence of monetary incentives in the form of additional payments for the achieved performance indicators. Among the types of non-monetary financial incentives, employees voted for having their own sports and health center. Based on the assessment, policies for improving the system of motivation and labor stimulation were developed. The introduced scale of allowances for achieving high indicators according to the criteria of labor and innovative activity was presented. Labor activity criteria characterize the quality of performance of professional duties by a medical worker. The criteria of innovative activity characterize the intentions of employees regarding their professional development, as well as innovative effectiveness in the form of the number of proposals made and implemented in the medical institution where a particular employee works. When implementing the proposed incentive scales based on the criteria of labor and innovative activities, it is possible to make the remuneration dependent on the level of achievement of indicators for each of the activity groups. Also, according to the evaluation results, it is proposed to open a sports and health center, which is a non-monetary incentive for employees and shows that the management of the institution cares about the health of employees, which is an important motivating factor. Thus, improving the system of motivation and stimulation of work based on the assessment of the level of satisfaction of employees will contribute to the hospital obtaining various types of effects, namely: economic, organizational-management and social, which will contribute to increasing the efficiency of the analyzed institution.