“…Care delivery challenges for nurses include differentiating psychiatric symptoms from medical conditions; this requires attending to symptoms of the psychiatric disorder itself (Palmu, Suominen, Vuola, & Isometsa, 2010), problems confounded by medical conditions (Kelley, Siegler, & Reid, 2008;Zieschang et al, 2010), and preventable adverse events stemming from possible patientYstaff communication problems (Bartlett, Blais, Tamblyn, Clermont, & MacGibbon, 2008). These challenges can result in nurse perception of care processes for such patients as stressful, uncomfortable, unrewarding, and difficult (Zolnierek & Clingerman, 2012).…”