Diabetes demands a high volume of self‐care and management, which poses many obstacles for those with advanced age, cognitive impairment, or physical disability. The latest diabetes technologies, including smart insulin pens, continuous glucose monitoring and insulin pumps, have great potential to improve glycaemic control and quality of life, particularly for those affected by impairment or disability. Although these groups may face barriers to using diabetes technology, accessing and harnessing the benefits and opportunities of the technologies can be achieved with appropriate support and education. This article explores the role of diabetes technology in the care of individuals in special groups, including those with visual impairment, learning disability, cognitive impairment, or reduced dexterity, and elderly people. Copyright © 2023 John Wiley & Sons.