2003
DOI: 10.1111/j.1945-1474.2003.tb01094.x
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Improving Continuity of Care: Success of a Behavioral Health Program

Abstract: This article documents the quality improvement process implemented by HIP Health Plan of New York (HIP) for the behavioral health continuity-of-care measure, Follow-Up After Hospitalization for Mental Illness. This Health Plan Employer Data and Information Set (HEDIS) measure identifies the percentage of members who receive psychiatric follow-up care after their hospital discharge. Studies indicate that post-hospitalization psychiatric follow-up care is an effective method for reducing hospital readmissions. H… Show more

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Cited by 6 publications
(3 citation statements)
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“…This likely reflects the tendency within a carefully managed HMO system that members with more serious mental health conditions are likely to be connected with outpatient treatment. 13,14 The presence of a depression diagnosis during the index hospitalization was associated with fewer days in the hospital for a mental health condition in the postindex period. This negative association may reflect the high degree of attention paid to the treatment of depression by both providers and the HMO, including the dissemination of clinical practice guidelines to providers of depression care by the HMO.…”
Section: Discussionmentioning
confidence: 97%
“…This likely reflects the tendency within a carefully managed HMO system that members with more serious mental health conditions are likely to be connected with outpatient treatment. 13,14 The presence of a depression diagnosis during the index hospitalization was associated with fewer days in the hospital for a mental health condition in the postindex period. This negative association may reflect the high degree of attention paid to the treatment of depression by both providers and the HMO, including the dissemination of clinical practice guidelines to providers of depression care by the HMO.…”
Section: Discussionmentioning
confidence: 97%
“…Standard plans are required to ensure that at least 85 or 90 percent of the required specialists in their network, depending on region, are accepting new Medicaid patients [19]. And the travel time for enrollees in urban counties to see a psychiatrist must not exceed 30 minutes whereas, and the travel time for enrollees in rural counties to see a psychiatrist must not exceed 60 minutes [20].…”
Section: Discussionmentioning
confidence: 99%
“…Various strategies are known to improve performance on the HEDIS follow-up rates, and thus achieve good levels of follow-up care. Those strategies may include the development of a case management program for patients who are discharged 2 or focused discharge planning for those patients identified through predictive models as being at high risk for not keeping their outpatient appointments. 3 In 2004, Anthem Behavioral Health-Northeast (ABHNE) identified a quality improvement opportunity to increase HEDIS rates for posthospital follow-up care and chose an approach using nonclinical staff to facilitate first appointment attendance for discharged patients.…”
mentioning
confidence: 99%