Improving employee engagement through organizational culture in the travel industry: Perspective from a developing country during Covid-19 pandemic

Bui, Duc Huu; Le, Anh Thi Tu

doi:10.1080/23311975.2023.2232589

Cited by 5 publications

(1 citation statement)

References 96 publications

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“…Organizational culture is closely related to employee engagement both in periods of economic stability and in times of threat (Bui & Le, 2023;Lombongadil & Djamil, 2023;Rozˇman et al, 2023;Wu et al, 2023). Organizational culture affects job satisfaction (Fauzan, 2023), employee performance (Elifneh & Embilo, 2023;Mulyadin et al, 2023;Supriyanto et al, 2023), as well as financial performance in an organization (Savic´et al, 2023).…”

Section: Organizational Culturementioning

confidence: 99%

Are the Values of Family Members Consistent With the Organizational Culture of Their Business?

Mikušová,

Friedrich,

Poláková

et al. 2024

Sage Open

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In family businesses, as in other organizations, an informal organizational culture is formed. The purpose of the research was to determine if there is a relationship between intra-family relationship and the type of organizational culture. Quantitative research has been conducted. The OCAI questionnaire was used as well as a set of questions from the authors who called it the Family Involvement Model. Data were obtained from 860 respondents, family business owners. Key findings that the values of family members are not consistent with the organizational culture in their business have been statistically confirmed. Only the hypothesis of the consistency of family values and clan organizational culture was confirmed. The study contributes to the study of family involvement in family business. Practical implications for family business owners can be seen in the building of positive influence on the creation of the organizational culture in their business. The study addresses the nature of organizational culture and the values of the family what is the originality of the research.

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Section: Organizational Culturementioning

confidence: 99%

Are the Values of Family Members Consistent With the Organizational Culture of Their Business?

Mikušová,

Friedrich,

Poláková

et al. 2024

Sage Open

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Identifying employee engagement drivers using multilayer perceptron classifier and sensitivity analysis

Núñez-Sánchez,

Molina-Gómez,

Mercadé-Melé

et al. 2024

Eurasian Bus Rev

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Employee engagement is increasingly important, as it can become a competitive advantage for companies, helping them increase productivity, attract talent and improve customer satisfaction. Numerous works have studied the drivers that encourage employee engagement and have developed models to identify them. However, the existing models have limitations, and the literature demands more research on the subject since the precision of the models still needs to improve. This paper presents a computational model that can estimate the drivers of employee engagement accurately. A sample of 205 Spanish employees was used, allowing us to consider a wide sectorial heterogeneity. Different methods have been applied to the sample under study to achieve a high-precision model, selecting drivers using the Multilayer Perceptron Classifier and quantifying the impact of the drivers with Sensitivity Analysis. The results obtained in this research present important implications for the managerial improvement of human resources departments by facilitating the design of strategies and policies that foster employee engagement, which significantly influences corporate results.

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Sustaining organizational trust among restaurant employees after the crisis: Insights from a developing country

Le,

Nguyen,

Nguyen

2024

Tourism and Hospitality Research

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Sustaining trustful employee-organization relationships and improving job satisfaction are always significant challenges for managers, especially in the restaurant industry. For the purpose of fathoming the value of trust, an analytical framework examining organizational trust as an explanatory mechanism through which various organizational conditions influence job satisfaction has been proposed based on the guidance of the social exchange theory. Analysis of survey data from 302 restaurant employees in a celebrated tourist destination of Vietnam have shown both direct and indirect impacts of transformational leadership, internal communication, and career growth on job satisfaction via enhanced trust. Together these main findings have contributed to academic research on employees’ attitudes within the organization and provided a blueprint for creating a congenial working condition for employees in restaurant businesses, which results in employee trust towards their organizations and job satisfaction.

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Improving employee engagement through organizational culture in the travel industry: Perspective from a developing country during Covid-19 pandemic

Cited by 5 publications

References 96 publications

Are the Values of Family Members Consistent With the Organizational Culture of Their Business?

Are the Values of Family Members Consistent With the Organizational Culture of Their Business?

Identifying employee engagement drivers using multilayer perceptron classifier and sensitivity analysis

Sustaining organizational trust among restaurant employees after the crisis: Insights from a developing country

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