Improving Firm Performance Through Knowledge Management And Open Innovation

Abstract

This research examines the relationship between Knowledge Management and Open Innovation on Firm Performance. The company's performance results from measuring the operational and financial performance. In this pandemic, the performance of the national shipping industry is quite a under pressure due to the existence of regulations for the Compliance of Restrictions on Community Activities (PPKM). For this reason, this study aims to find out how knowledge management and open innovation influence the performance of companies in Indonesia. The research was conducted in 2020, and the scope of this research is 126 Indonesian companies engaged in the shipping industry. The research method used is quantitative with descriptive and inferential statistical data analysis techniques, namely, regression analysis. The results obtained indicate that knowledge management and open innovation positively influence the company's performance. It reinforces that knowledge management and open innovation impact company performance to pay special attention to the development of knowledge and innovation of employees.