2017
DOI: 10.1097/ncq.0000000000000208
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Improving Infusion Pump Safety Through Usability Testing

Abstract: With the recognition that the introduction of new technology causes changes in workflow and may introduce new errors to the system, usability testing was performed to provide data on nursing practice and interaction with infusion pump technology. Usability testing provides the opportunity to detect and analyze potentially dangerous problems with the design of infusion pumps that could cause or allow avoidable errors. This work will reduce preventable harm through the optimization of health care delivery.

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Cited by 11 publications
(7 citation statements)
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References 12 publications
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“…In addition to a heuristic assessment, a facility may also consider hiring a human factors scientist to conduct full-scale usability testing in a simulated clinical environment with frontline staff. 26,30 The information gathered from this type of testing may help to elucidate and confirm hypotheses generated from a heuristic assessment. 23,31 Overall, input from a knowledgeable human factors scientist likely will generate highly valuable information that will help to inform the procurement of a well-designed infusion pump and mitigate risk of an adverse event.…”
Section: Safety Strategiesmentioning
confidence: 99%
See 1 more Smart Citation
“…In addition to a heuristic assessment, a facility may also consider hiring a human factors scientist to conduct full-scale usability testing in a simulated clinical environment with frontline staff. 26,30 The information gathered from this type of testing may help to elucidate and confirm hypotheses generated from a heuristic assessment. 23,31 Overall, input from a knowledgeable human factors scientist likely will generate highly valuable information that will help to inform the procurement of a well-designed infusion pump and mitigate risk of an adverse event.…”
Section: Safety Strategiesmentioning
confidence: 99%
“…Alternatively, the team may reveal that a simple adjustment of a setting on the device could significantly reduce the likelihood of a use error (e.g., use of hard limits rather than soft limits). 21,30,40 As another possible solution, the team may recommend developing a staffwide training program with concrete strategies to reduce the likelihood of a specific use error. 30,38,[41][42][43] Although training can be effective, engineering controls or design-oriented strategies are often more reliable in preventing a use error.…”
Section: Leverage Event Log Data From Pumpsmentioning
confidence: 99%
“…A study conducted at the Christiana Care Health System Virtual Education and Simulation Training Center through a usability test with IP simulation observed, indirectly, that 68% of its participants had failures when handling IP; 86% after performing a self-assessment revealed that they experienced usability problems during the simulated test. The results of this simulation evidenced vulnerabilities and potential opportunities for improvement in IP; for instance, it was pointed out that multifunctional keys made its usability difficult (22) .…”
Section: Resultsmentioning
confidence: 99%
“…However, we did not discuss the difference in performance between each PFSP in that study. In this study, we determined that the time extension ratio of various PFSPs is not determined by a particular infusion set or PFSP, but rather depends on the handling technique of the medical staff using the equipment [ 13 15 ]. PVC infusion sets rely heavily on plasticizers such as tris(2-ethylhexyl) trimellitate (TOTM) to maintain their softness.…”
Section: Discussionmentioning
confidence: 99%